Napleton Ford of Oak Lawn

Very friendly agent and good customer experience, my request for service was handled very efficiently and timely, Great work was performed!! Seating area is comfortable with great coffee, and tv, clean request for service was handled very efficiently and timely, Great work was performed!! Seating area is comfortable with great coffee, and tv, clean restrooms! Any concerns were addressed, left dealership very pleased! More

We’re satisfied with the service rendered and the van drove well after the fix drove well after the fix More

Rich in service was great and made sure my recall service appointment went as smoothly as possible. appointment went as smoothly as possible. More

Great people. Jimmy kept me informed of how things were going. Been going here for 10 yrs. Very nice to work with,. 👍 Jimmy kept me informed of how things were going. Been going here for 10 yrs. Very nice to work with,. 👍 More

Friendly service and car was finished pretty quickly. Overall everything was good and I’m happy with the results. Overall everything was good and I’m happy with the results. More

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much More

Amber was professional, personable and thorough. I would recommend people who need service done if asked. I would recommend people who need service done if asked. More

Poor service no follow up had 3:30 appointment finally left at 4:15 with no apology explanation why I had not been serviced. Why set an appointment you can not keep left at 4:15 with no apology explanation why I had not been serviced. Why set an appointment you can not keep More

The waiting area (and restroom) was nice and clean. The person who greeted me and took my information was professional and kind. The person who greeted me and took my information was professional and kind. More

Great customer service very nice staff shop dud a great job oil change took thirty minutes it was fast job oil change took thirty minutes it was fast More