Napleton Ford of Oak Lawn

Very nice customer service in every department and I'm always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman always contacted about the service I need and with a complete explanation of what is to be serviced and why they recommend these services as a woman or as a person period nobody want to be taken advantage of Great Services thank you so very much More

Amber was professional, personable and thorough. I would recommend people who need service done if asked. I would recommend people who need service done if asked. More

Poor service no follow up had 3:30 appointment finally left at 4:15 with no apology explanation why I had not been serviced. Why set an appointment you can not keep left at 4:15 with no apology explanation why I had not been serviced. Why set an appointment you can not keep More

The waiting area (and restroom) was nice and clean. The person who greeted me and took my information was professional and kind. The person who greeted me and took my information was professional and kind. More

Great customer service very nice staff shop dud a great job oil change took thirty minutes it was fast job oil change took thirty minutes it was fast More

Awesome service and my rep was amazing. They really looked out for me and my needs.Thank you They really looked out for me and my needs.Thank you More

I would like to thank the staff and Mechanics at Hawk Ford Quick Ln., Department for their professionalism and hard work …. That is what keeps me coming back…. Ford Quick Ln., Department for their professionalism and hard work …. That is what keeps me coming back…. More

They were very helpful and provided a thorough explanation of my vehicles repairs. Not a very long wait for appointments. explanation of my vehicles repairs. Not a very long wait for appointments. More

Really quick service with friendly staff. I was in and out. Worth the wait of getting an appointment. I was in and out. Worth the wait of getting an appointment. More

Very nice and clean, they treat you very good, I never had a bad experience there. had a bad experience there. More