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Napleton Ford of Oak Lawn

Oak Lawn, IL

4.7
3,732 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,733 reviews

April 07, 2026

GREAT customer service from start to finish. VERY Happy with the experience. Would go there again for a new car. More

by jjgjjg1172
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez.
April 07, 2026

Disappointed with service. Estimate/invoice had to be reworked. Conflicted messages on repairs and costs. More

by holly.a.klutcharch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2026

Service technicians was very professional and informative. There was a clear expectation of services and expected wait time More

by caburney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

The staff was courteous and friendly. They told me what was needed and I had gotten the problems fixed. More

by castafive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2026

Very friendly and easy to work with. Kept me updated in the progress of my vehicle. More

by Msherman9966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2026

I called and asked for an oil change got me in later the afternoon excellent service More

by dlesley8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2026

I like the service I receive when I came for and oil change and when I was researching for a new car I chose this dealer ship and Kya help and answered all my questions and my sales man was really great More

by Folivias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2026

The atmosphere was great The Cleanliness of the waiting area was great . The time it took to service me was great More

by Sandraprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2026

They worked with the fleet company to get the work done. Service was very good. More

by Jsutton783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2026

Bixby can you tell I will always go here to purchase my vehicle for now on. Hey, everyone is very professional here. A great place, great atmosphere.I'd just love it. My salesman is the best. He takes prid More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ristich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.