Napleton Ford of Oak Lawn

I’m struggling because I’ve appreciated over a decade of good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. More

Amber is great but had my car in 2 times for rubbing noise and they still can’t find the problem!!! noise and they still can’t find the problem!!! More

Rich was very helpful and professional, service was fast too. I will return as needed. too. I will return as needed. More

Paul was Superb keeping me informed. Hawk Ford is the BEST! A service department you can Trust. Hawk Ford is the BEST! A service department you can Trust. More

Amber was awesome. Because my car was a safety issue she got my car in right away. Also, they drove me to a restaurant so I can have lunch and picked me up when I was Because my car was a safety issue she got my car in right away. Also, they drove me to a restaurant so I can have lunch and picked me up when I was ready. Awesome. More

They were Courteous and accommodating to customers. They were also knowledgeable and prompt with the repairs. They were also knowledgeable and prompt with the repairs. More

I was there a few weeks ago five star then and now. simply just outstanding. simply just outstanding. More

Not the best service. No no no no no no no no no no no no No no no no no no no no no no no no More

Original problem diagnosis was performed efficiently. Parts acquisition and schedule for installation managed efficiently. To date, service has been successful. Parts acquisition and schedule for installation managed efficiently. To date, service has been successful. More

While cost is rising at least my service was very fast and friendly. Friendly advice too. and friendly. Friendly advice too. More