Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton Ford of Oak Lawn
Oak Lawn, IL
3,505 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,505 reviews
October 30, 2025
The team at Napleton Ford of Oak Lawn were very professional, accommodating, and helpful. Also sympathetic to personal needs both financially and personally. professional, accommodating, and helpful. Also sympathetic to personal needs both financially and personally. More
by allen.anderson116
October 29, 2025
The service was done correctly and in time while I was informed and recommended proper care informed and recommended proper care More
by mike-moriarty
Employees Worked With
October 29, 2025
They were able to save me a trip back to the dealer. All services needed were performed in one visit. In about 3 hours. Great and fast service. All services needed were performed in one visit. In about 3 hours. Great and fast service. More
by Aracelyhernandez2409
Employees Worked With
October 29, 2025
Very helpful employees thank you so much for helping us out will recommend and definitely coming back out will recommend and definitely coming back More
by Chicagotower1226
October 28, 2025
they changed their costumes service is much better they used be vert rude now it ok used be vert rude now it ok More
by constance binion
Employees Worked With
October 27, 2025
My service consultant, Bill Parks , was awesome! He kept me informed through out the prcess. My vehicle was repairs correctly and efficently. I continue to service all my vehicles at this location d He kept me informed through out the prcess. My vehicle was repairs correctly and efficently. I continue to service all my vehicles at this location due to the trust I have in Mr Parks. More
by BENNISBET
Employees Worked With
October 27, 2025
Great communication by the service representative. He provided a good explanation of the service options for my situation. He provided a good explanation of the service options for my situation. More
by James B
Employees Worked With
October 26, 2025
Best car buying experience I've ever had. Made me feel welcomed comfortable. Mario was awesome to work with! Made me feel welcomed comfortable. Mario was awesome to work with! More
by r.mastalerz
October 25, 2025
Friendly, quick, and had my car back to me in a timely fashion. The mechanic working on my car was fantastic. A+ fashion. The mechanic working on my car was fantastic. A+ More
by Cookie Monster
October 25, 2025
The dealership was very clean. Everyone is very courteous. And very efficient I would tell other people to use this dealership. Everyone is very courteous. And very efficient I would tell other people to use this dealership. More
by Kcs4boys
Employees Worked With
