Napleton Ford of Oak Lawn

They fixed my vehicle in a timely fashion my service appointment was great thanks to appointment was great thanks to More

The showroom very clean. The salesman very patient.The service was great. Very good customer service.I would refer others to this location. The salesman very patient.The service was great. Very good customer service.I would refer others to this location. More

I like the attention of employees they’re all very polite and helpful. That is a gentleman that works in the dealership by the name. Ali, he works and sells. He’s one of the best guys I ever know he a polite and helpful. That is a gentleman that works in the dealership by the name. Ali, he works and sells. He’s one of the best guys I ever know he always treat me with respect I will get him not tan. I will get him 100 and the best of all the guys at work and service are very nice and polite. Thank you to all of you. More

Dropped my truck off early morning and they brought it right in and checked it out and fixed the problem to be picked up later the same day right in and checked it out and fixed the problem to be picked up later the same day More

Prompt evaluation of problem. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. More

Quick lane used to be efficient now is too slow . ..have in appointment for oil change and still took over 2 hrs to get it done .. ..have in appointment for oil change and still took over 2 hrs to get it done .. More

Have only bought car part from your service department and have never purchased a vehicle. and have never purchased a vehicle. More

Great customer service Albert listened to what I was looking for and showed me a variety of cars that matched my wants and in the end a purchase was made and I got what I desired. looking for and showed me a variety of cars that matched my wants and in the end a purchase was made and I got what I desired. More

Vert disappointed on how servic has changed in your facility. Starting with answering of phone facility. Starting with answering of phone More

I’m struggling because I’ve appreciated over a decade of good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. More