Napleton Ford of Oak Lawn

Dropped my truck off early morning and they brought it right in and checked it out and fixed the problem to be picked up later the same day right in and checked it out and fixed the problem to be picked up later the same day More

Prompt evaluation of problem. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. More

Quick lane used to be efficient now is too slow . ..have in appointment for oil change and still took over 2 hrs to get it done .. ..have in appointment for oil change and still took over 2 hrs to get it done .. More

Have only bought car part from your service department and have never purchased a vehicle. and have never purchased a vehicle. More

Great customer service Albert listened to what I was looking for and showed me a variety of cars that matched my wants and in the end a purchase was made and I got what I desired. looking for and showed me a variety of cars that matched my wants and in the end a purchase was made and I got what I desired. More

Vert disappointed on how servic has changed in your facility. Starting with answering of phone facility. Starting with answering of phone More

I’m struggling because I’ve appreciated over a decade of good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. More

Amber is great but had my car in 2 times for rubbing noise and they still can’t find the problem!!! noise and they still can’t find the problem!!! More

Rich was very helpful and professional, service was fast too. I will return as needed. too. I will return as needed. More

Paul was Superb keeping me informed. Hawk Ford is the BEST! A service department you can Trust. Hawk Ford is the BEST! A service department you can Trust. More