Napleton Ford of Oak Lawn

Quick lane used to be efficient now is too slow . ..have in appointment for oil change and still took over 2 hrs to get it done .. ..have in appointment for oil change and still took over 2 hrs to get it done .. More

Have only bought car part from your service department and have never purchased a vehicle. and have never purchased a vehicle. More

Great customer service Albert listened to what I was looking for and showed me a variety of cars that matched my wants and in the end a purchase was made and I got what I desired. looking for and showed me a variety of cars that matched my wants and in the end a purchase was made and I got what I desired. More

Vert disappointed on how servic has changed in your facility. Starting with answering of phone facility. Starting with answering of phone More

I’m struggling because I’ve appreciated over a decade of good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. good service. However, my last encounter was less then favorable from a customer service perspective. As I said, I’m struggling. More

Amber is great but had my car in 2 times for rubbing noise and they still can’t find the problem!!! noise and they still can’t find the problem!!! More

Rich was very helpful and professional, service was fast too. I will return as needed. too. I will return as needed. More

Paul was Superb keeping me informed. Hawk Ford is the BEST! A service department you can Trust. Hawk Ford is the BEST! A service department you can Trust. More

Amber was awesome. Because my car was a safety issue she got my car in right away. Also, they drove me to a restaurant so I can have lunch and picked me up when I was Because my car was a safety issue she got my car in right away. Also, they drove me to a restaurant so I can have lunch and picked me up when I was ready. Awesome. More

They were Courteous and accommodating to customers. They were also knowledgeable and prompt with the repairs. They were also knowledgeable and prompt with the repairs. More