Napleton Ford of Oak Lawn

Dropped my truck off to get service for check engine was in shop for over a week pick it up drive it home 20 mins later check engine light come back on. in shop for over a week pick it up drive it home 20 mins later check engine light come back on. More

Terrible service. Made a appointment for a recall part on my truck. They were able to schedule me and once I dropped my truck off a hour later they call to tell me the Made a appointment for a recall part on my truck. They were able to schedule me and once I dropped my truck off a hour later they call to tell me they didn't have the part. This was something they should have told the customer when I made the appointment over the phone before wasting my time. More

The people were friendly and knowledgeable. Our sales man went above and beyond to make the sales go smooth. Our sales man went above and beyond to make the sales go smooth. More

Best service Quality work great people on time very satisfied with over all expectations will definitely come back satisfied with over all expectations will definitely come back More

They fixed my vehicle in a timely fashion my service appointment was great thanks to appointment was great thanks to More

The showroom very clean. The salesman very patient.The service was great. Very good customer service.I would refer others to this location. The salesman very patient.The service was great. Very good customer service.I would refer others to this location. More

I like the attention of employees they’re all very polite and helpful. That is a gentleman that works in the dealership by the name. Ali, he works and sells. He’s one of the best guys I ever know he a polite and helpful. That is a gentleman that works in the dealership by the name. Ali, he works and sells. He’s one of the best guys I ever know he always treat me with respect I will get him not tan. I will get him 100 and the best of all the guys at work and service are very nice and polite. Thank you to all of you. More

Dropped my truck off early morning and they brought it right in and checked it out and fixed the problem to be picked up later the same day right in and checked it out and fixed the problem to be picked up later the same day More

Prompt evaluation of problem. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. More

Quick lane used to be efficient now is too slow . ..have in appointment for oil change and still took over 2 hrs to get it done .. ..have in appointment for oil change and still took over 2 hrs to get it done .. More