Napleton Ford of Oak Lawn
Oak Lawn, IL
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Dropped my truck off to get service for check engine was in shop for over a week pick it up drive it home 20 mins later check engine light come back on. in shop for over a week pick it up drive it home 20 mins later check engine light come back on. More
Terrible service. Made a appointment for a recall part on my truck. They were able to schedule me and once I dropped my truck off a hour later they call to tell me the Made a appointment for a recall part on my truck. They were able to schedule me and once I dropped my truck off a hour later they call to tell me they didn't have the part. This was something they should have told the customer when I made the appointment over the phone before wasting my time. More
The showroom very clean. The salesman very patient.The service was great. Very good customer service.I would refer others to this location. The salesman very patient.The service was great. Very good customer service.I would refer others to this location. More
I like the attention of employees they’re all very polite and helpful. That is a gentleman that works in the dealership by the name. Ali, he works and sells. He’s one of the best guys I ever know he a polite and helpful. That is a gentleman that works in the dealership by the name. Ali, he works and sells. He’s one of the best guys I ever know he always treat me with respect I will get him not tan. I will get him 100 and the best of all the guys at work and service are very nice and polite. Thank you to all of you. More
Prompt evaluation of problem. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. We were notified within an hour and estimate of repairs were provided. We were told they would try to have it finished the same day and it was. More