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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,314 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,314 reviews

December 11, 2021

They make you feel really special, are extremely courteous, value your time and very efficient More

by safridimd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything they can to give their customers the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 09, 2021

I highly recommend this dealership! I had the most amazing experience with, a classy gentleman named Alex Shaparin! He was patient, informative and efficient! If you want World Class customer servi More

by cpatel0802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Mercedes-Benz of Princeton responded

Wow, your review really means a lot to us! We are so glad that you had the opportunity to work with or sales team and that they made the entire experience so pleasant! It is great that in addition to providing an experience like no other, Alex also made sure he found exactly what you were looking for. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 07, 2021

I have been going here since I got my car in 2014. Never disappointed. Brian McCoy my service advisor is the best. More

by petzko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback for us and Brian! We're here for any concerns you may have, and thank you for your years of business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 07, 2021

jeff hirthler was a great help and pretty much oversaw the entire repair process. very professional and efficient. good communication at all times. More

by ramesh.punwani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback, and for the wonderful recommendation! Have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 07, 2021

Dale Cook was excellent to work with. He was professional, very helpful and had his customer’s best interests at heart. More

by SQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

It is fantastic to hear that Dale continues to impress you during your visits! Thanks for taking the time to review Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 06, 2021

Richard has helped me with the smartphone adjustment and voice command in my 2019 glc More

by tr19glc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 06, 2021

Paul and Richard are professionals and a pleasure to work with. I had a very pleasant buying experience and would be happy to be a repeat customer again in the future. More

by etcfoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Your review really means a lot to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 05, 2021

My husband and I had such a pleasant experience at Mercedes-Benz of Princeton. Paul was very helpful, patient and genuinely a very kind! More

by rosemary.olan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

We are so glad that you enjoyed every step in your experience with Paul. Thank you so much for sharing and for being a part of our Mercedes-Benz of Princeton family! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 04, 2021

Doing business with Mercedes Benz of Princeton has always been a pleasant experience for me. The Management staff as well as the Sales staff, Service Advisors and Customer Service advisors are exceptional. More

by Hecky’s Benz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarissa Rinier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2021

Very helpful and patient with all of my questions. Tom always made himself available whenever I had any questions or wanted to talk things through whether it was via email or in person. More

by lbkurfirst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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