Mercedes Benz of Hagerstown - Service Center

THIS REVIEW IS FOR THE SERVICE DEPT THEY SERVICED MY C230 FOR A TRANSMISSION CONDUCTOR PLATE DID A GREAT JOB BUT OVER LOOKED SIGNS OF ABAD STARTER BUT THE VERY NEXT DAY THEY TOOK CARE OF IT I GIVE THEM A FI FOR A TRANSMISSION CONDUCTOR PLATE DID A GREAT JOB BUT OVER LOOKED SIGNS OF ABAD STARTER BUT THE VERY NEXT DAY THEY TOOK CARE OF IT I GIVE THEM A FIVE STAR RATING PLUS WILLIAM SUFFECOOL More

I have always been happy with the service Alex has always provided me good guidance. always provided me good guidance. More

The service was great. My car was picked up and delivered. Alex communicated with me about a problem. He explained everything clearly. He is very courteous and friendly. Fi My car was picked up and delivered. Alex communicated with me about a problem. He explained everything clearly. He is very courteous and friendly. First class experience. More

The management, sales and service personnel are all knowledgeable, friendly and professional. They all do everything they can to accommodate our needs knowledgeable, friendly and professional. They all do everything they can to accommodate our needs More

Service guys where outstanding . Techs working on my car very great after watching them on camera screen one cashier very nice but needs help answering phones lady cant do it all.The Techs working on my car very great after watching them on camera screen one cashier very nice but needs help answering phones lady cant do it all.The guy who washed my car needs to wash with brushes and soft mits side windows and front windshield was not cleaned to good cant just spray a car with High pressure water expect it to knock dirt off. I will be returning to give another chance I run my business to make customers happy if i cant i cut them a break its not worth it to have a pissed customer and not come back ever people pay good money for these cars go out of your way. More

Alex always provide exceptional service. This is the reason I always come back when needed This is the reason I always come back when needed More

I was given prompt attention,even without an appointment. I bought three cars from this dealer and have always been treated with courtesy and help. I bought three cars from this dealer and have always been treated with courtesy and help. More

They are the dealer I bring my car because they know my car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal wit car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal with Alex and he knows the product and how to keep it pristine working condition. I recommend them to everyone to get your service More

They have been great. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. More

My usual superior service experience. On time, as promised, and thorough. Alex takes good care of me and my cars. On time, as promised, and thorough. Alex takes good care of me and my cars. More