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McCluskey Chevrolet
Cincinnati, OH
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McCluskey Service Rocks! My wife and I have been having our cars serviced at McCluskey for several years. (Before we purchased our first car from them.) We couldn't be happier My wife and I have been having our cars serviced at McCluskey for several years. (Before we purchased our first car from them.) We couldn't be happier. Everyone is always very friendly and I'm shocked how low their prices are. We highly recommend McCluskey! (My wife highly recommends the massage chair upstairs.) More
Awesome buying experience I called and made a deal over the phone with Jayson. We agreed on all the details, and by the time I showed up the car was prepared and ready to go. I called and made a deal over the phone with Jayson. We agreed on all the details, and by the time I showed up the car was prepared and ready to go. I signed the paperwork, and was in and out in less then 30 minutes. Straight negotiations, no games, honest to deal with. Highly recommended, I'll be coming back for all my future GM products. More
2016 chevy cruze premier As usual mccluskey customer service is horrible to say least. Kudos for Mike Castruci chevrolet for treating me with respect. Let this be noted donot As usual mccluskey customer service is horrible to say least. Kudos for Mike Castruci chevrolet for treating me with respect. Let this be noted donot buy a car from mccluskey any car period once they make the sale tough to bad for you if something goes wrong with your car no compassion what so ever. People like the mccluskeys sit upon their untouchable throne. Karma comes around sooner later and all i will have to do is sit and wait. I was raised to treat people right and with respect and you recieve that back obviously no morals taught there.my problem is 2016 chevy cruze with leak and water rolling around in my brand new car and recall on battery. Oh mighty mclusky could not even get me in for service so that big beautiful building and all your special things in your show room doesnot mean anything if you cant treat your customers right. I will not be back for new car there Mike Castrucci is the way to go first class service. Thankyou Mike Castrucci and employees!!!!! More
Greg Halko Hi Greg... Just a quick text to thank you again for helping me finance my life long dream of a beautiful truck! I transported my horse and I to our Wo Hi Greg... Just a quick text to thank you again for helping me finance my life long dream of a beautiful truck! I transported my horse and I to our World Show Competition where I won a World Championship!! It felt wonderful being able to do this independently and safely... You, through your outstanding guidance helped me achieve another life long dream! Thanks again Greg!! More
These guys know how to sell Vettes! This was my first Vette purchased from McCluskey Chevrolet, but not my first ever Vette purchased. I have probably bought over 7 Vettes from other dea This was my first Vette purchased from McCluskey Chevrolet, but not my first ever Vette purchased. I have probably bought over 7 Vettes from other dealerships, but I will say this was one of the best experiences. First, Mike Davis makes buying a car easy from the sales management perspective. He doesn't play games. He is upfront and honest and gives you the best price and offer on your trade. Then working with Colin in sales was a super professional experience. That guy should be selling Lamborghini's or Rolls Royces. He is so professional, knowledgable, and polished. In addition, they went over my Stingray several times before I arrived to make sure it was a perfect example and ready to go. I will definitely be back and highly recommend them to other fellow Vette enthusiasts. They know these are special cars and treat them as such. More
Karen Shepherd is amazing...how Customer Service should be! Usually, people only take the time to post a review if they are unhappy. That is totally understandable and consequently you will normally see more ba Usually, people only take the time to post a review if they are unhappy. That is totally understandable and consequently you will normally see more bad reviews than good. I have been dealing with McCluskey Chev for the last 15 years, 4 new vehicles, 3 used. Have there been issues? Of course. But the manner in which an issue is handled is what separates the good Dealerships from the bad. If you are in the market, don't overlook this place! More
Multiple failed attempts at the same repair I'm not one to leave bad reviews but in this case is is more than acceptable. I've owned my truck for a little under 2 years and have taken it to McCl I'm not one to leave bad reviews but in this case is is more than acceptable. I've owned my truck for a little under 2 years and have taken it to McCluskey for almost all of the repairs. The second day I owned the truck I took it in for a bumper repair, fast forward to present date and they are still attempting to repair it. Their methods are not gm standards. They have attempted to glue plastic panels onto my bumper multiple times and have failed at every attempt. I dropped the truck off for the 6th attempt at the same repair on Tuesday June 21st. I picked it up on Monday June 27th. I pulled into the drive way and the bumper is already coming apart the same exact way it was before. I open my tailgate and it made a popping noise and now the tailgate is bent. I called the service manager Tim Shaw (who is continually dodging my phone calls) and he says that this bumper is a mystery and that they never touched the tailgate. After calling 2 other dealerships and confirming that replacing the bumper pads would be easier with the tailgate removed I took it back to McCluskey for Tim to look at it. He then had the audacity to tell me I must have hit something on the way home. He states that he has 32 cameras that show it left perfectly fine. I will never again take another vehicle to them. I'm even hesitant to take my service vehicle! Now the only option for me to get my vehicle properly repaired is to file a lawsuit. Which I have already begun the process. Absolute worst service center in the entire country. More
Not happy rightnow Didn't know about kings island promotion went this sat seen it called cause wanted the 4 free passes cause I just bought 2015 cruize for 18,000 was to Didn't know about kings island promotion went this sat seen it called cause wanted the 4 free passes cause I just bought 2015 cruize for 18,000 was told it had to be done before I bought car but I just went to kings island for Istanbul time this year didn't know. I think they should still honor it or at least do 2 passes or something. I have bought my last 3 cars from you guys and I think maybe this will be the last. Not everybody sees these promotions but when they do spend a lot of money they should be honored. More
Car purchased Purchased a used car a week after we had it hazard flashers did not work, took car back to service kept getting the same story it would be ready & eac Purchased a used car a week after we had it hazard flashers did not work, took car back to service kept getting the same story it would be ready & each day that it was suppose to be ready they were saying waiting on a part this went on for 2 1/2 weeks, I called several times & left messages for different supervisors & not one time did anyone call me back. This car should have not been for sale with all the things they had to fix after having it a week, we made a car payment & didn't have the car for almost 3 weeks from the runarounds. I will not recommend them to anyone & we will not purchase another car from here More
Very attentive , High value customer service. Very pleased I had the pleasure of dealing with Greg Halko. Greg is a "national search consultant" not sure if that's what his true title is, but It is an accurate I had the pleasure of dealing with Greg Halko. Greg is a "national search consultant" not sure if that's what his true title is, but It is an accurate representation of what he does. I went in to see him on a monday to help with finding a difficult to find vehicle. He called me later the same day to tell me they found one !!!. Sadly the deal fell thru on the other end. I had no fear he would find another. He did not disappoint ! 4 days later My difficult to find vehicle arrived in Cincinnati. The mechanics tested it , detailed it, and made it ready for my arrival. Greg is Caring and Understanding of your automotive needs, They have a very stringent criteria that must be met to insure You, Me, the customer doesn't get a vehicle with issues. I could not be any happier with the way Greg and his team went above and beyond to make sure I was a valued client. More