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Mazda of Elk Grove

Elk Grove, CA

4.9
5,372 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele. We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell. Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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8588 Laguna Grove Dr.

Elk Grove, CA

95757

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Showing 5,372 reviews

December 08, 2024

We had very good interactions with sales persons Giovani and Henry, and with the follow-on car sales/finance persons at Elk Grove Mazda. The purchase price of the loaded used mustang convertible was in CAR More

by Reonavy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mazda of Elk Grove responded

Thank you for your thoughtful review! We're thrilled to hear you had a positive experience with Giovani, Henry, and the rest of our team. We also appreciate your feedback regarding the trade-in value and pricing. To provide clarity, CARFAX offers national pricing ranges, which don’t always align perfectly with local market conditions here in Sacramento. We remain committed to full transparency throughout the process and strive to provide the most accurate and competitive market value based on your trade’s condition and the unique dynamics of our local market. Your feedback means a lot to us, and we look forward to the opportunity to serve you again in the future!

December 06, 2024

Garrett was a good salesman. Unhappy with the typo on finance rates (difference of $100) but otherwise happy with my experience More

by Screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Mazda of Elk Grove responded

Thank you for sharing your feedback and for highlighting Garrett's efforts. We sincerely apologize for the typo on the finance rates and the $100 discrepancy. Your satisfaction is very important to us, and we’re glad to hear you were happy with your overall experience. If there’s anything further we can do to assist, please don’t hesitate to reach out. We look forward to the long lasting relationship.

December 01, 2024

Just purchased a new 2025 Mazda3 Hatchback with the help from Garrett Oxnaes. He was an awesome help getting me the car I wanted and I am so happy with my purchase!! Thank you Garrett you are amazing!! More

by Kirsten Marfil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Elk Grove responded

Kirsten, Thank you so much for taking the time to share your amazing experience working with Garrett! He really is amazing and we're not at all surprised to learn that he left a lasting impression! We appreciate the kind words and we look forward to a long-lasting relationship!

December 01, 2024

I had an EXTREMELY pleasant purchasing experience with Mazda of Elk Grove. I purchased a CX-90 through the online ordering with home delivery. It went exceptionally smooth, and every staff member I was i More

by mustanginflight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Mamitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Elk Grove responded

Thank you for taking the time to share your amazing experience with us! We're so glad to hear our team ensured your car-buying process was seamless and enjoyable. We appreciate the kind words and look forward to a long-lasting relationship!

November 30, 2024

Took my dad to buy his new Mazda here after talking/negotiating with a few different dealerships. Elk Grove had the car we wanted in stock and Garrett in sales was immediately willing to work More

by AllieP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Elk Grove responded

Allie, Thank you for sharing your fantastic experience! We're so glad Garrett and Jaik made the car-buying process smooth and efficient for you and your dad. It's great to hear that you found the car you wanted at a great deal with no hassle. Enjoy your new Mazda, and we look forward to a long-lasting relationship!

November 30, 2024

From start to finish this was amazing ! Garrett was amazing with communication and his diligence with getting our car to us was outstanding. I would highly recommend ! Thank you for our bea More

by mmarfil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Mamitag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Elk Grove responded

Thank you for the wonderful feedback! We're thrilled to hear Garrett provided excellent communication and went above and beyond to ensure you had an amazing experience. Congratulations and thank you for recommending us! We wish you many happy miles ahead!

November 30, 2024

Very very good! The guy who helped me buy the car, the manager, and everyone in the store are all very good! More

by JIANZHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaik Willmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Elk Grove responded

Thank you for the kind words! We are so happy to hear that you had a wonderful experience with our team members. We truly love to treat our clients like family and we're so glad you were no exception. We look forward to a long-lasting relationship!

November 30, 2024

Garrett was amazing, he made the online purchase of the 2025 Mazda CX5 seamless. He even drove the car to our house we signed the paperwork and that was it. Amazing service! More

by jerryson32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Mazda of Elk Grove responded

Thank you so much for taking the time to share your amazing experience working with Garrett! Congratulations on your Mazda CX-5 , what a beautiful choice! We appreciate you sharing your experience and we look forward to a long-lasting relationship!

November 27, 2024

Garret O. was exceptional! Went above and beyond. Worked hard to make the process fast! More

by DAM.PEARSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Mazda of Elk Grove responded

Thank you for your kind words! Your satisfaction means everything to us. If you need anything else, don't hesitate to reach out. Enjoy your new car!

November 25, 2024

I have bought two vehicles from this dealer. I regret going back the second time. I naively thought because I was a returning customer they were going to take care of me, but I was completely wr More

by CG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Khanh Ho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mazda of Elk Grove responded

CG, We are unable to find an exact customer record based on your username above. The experience does not sound indicative of the level of service we aim to provide. We value your loyalty as a returning customer and want to ensure we address your concerns. Our Director of Sales, Grant Salge, is available to assist you directly and review the situation further. Please don’t hesitate to reach out to him at 916-405-5097 so we can work towards a resolution that restores your confidence in us. We look forward to hearing from you.