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Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
102 Reviews
4.9

102 Reviews

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102 Reviews of Maritza Hererra

June 25, 2026

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Employee Rating

The service advisor Maritza was very professional and knowledgeable. She went out of her way to get me a loaner car for the day. I would highly recommend Mazda of Elk Grove More

by FRANCESCA4
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Recommend Dealer
Yes
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Jun 26, 2026

Mazda of Elk Grove responded

Thank you for the wonderful review, Francesca! We’re thrilled to hear about your positive experience with Maritza and that she was able to assist you with a loaner car. Your recommendation means a lot to us. We look forward to welcoming you back to Mazda of Elk Grove in the future! Sincerely, The Team at Mazda of Elk Grove

June 24, 2026

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Kris is a wonderful person very helpful very polite. He helps us all the time with all our maintenance and customer service is unbelievable with him. He’s great. Let me finish filling More

by FS19631
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen

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Jun 24, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We’re thrilled to hear that Kris has been so helpful and polite in assisting you with your maintenance needs at Mazda of Elk Grove. We truly appreciate your kind words and look forward to seeing you again soon! Sincerely, The Team at Mazda of Elk Grove

June 23, 2026

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We love this dealer. From the original purchase to the excellent service on our vehicle - we highly recommend More

by debra.wogksch
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Recommend Dealer
Yes
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Jun 23, 2026

Mazda of Elk Grove responded

Thank you, Debra! It's wonderful to hear that you love Mazda of Elk Grove and appreciate the excellent service you've received from us. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 23, 2026

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It was very easy to get in and out on a very busy Sat morning More

by mistyd122
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Workmanship
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Recommend Dealer
Yes
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Jun 23, 2026

Mazda of Elk Grove responded

Thank you for your kind words, Misty! It's great to hear that you had a smooth experience during a busy Saturday morning at Mazda of Elk Grove. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove

June 20, 2026

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Super grateful for Chris, Maritza, and the team, consistently taking care of my family and I, giving our cars the attention they need and guiding us in the right direction. Zoom zoom!!! More

by REVELESJESS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

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Jun 21, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Jess! We truly appreciate your kind words about Chris, Maritza, and our team at Mazda of Elk Grove. It’s our pleasure to take care of you and your family’s vehicles, ensuring they receive the attention they deserve. We look forward to seeing you again soon! Zoom zoom! Sincerely, The Team at Mazda of Elk Grove

June 19, 2026

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Excellent service team! Making an appointment is easy, service reps clearly explain work to be done, and they keep me informed on the work progress. More

by MICHELE22
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Danny Nguyen

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Jun 19, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Michele! We’re thrilled to hear that you had an excellent experience with our service team at Mazda of Elk Grove. Our team strives to make the appointment process smooth and ensure our service representatives provide clear explanations and keep you informed throughout. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Mazda of Elk Grove

June 18, 2026

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This dealer has consistently gone above and beyond for any service we’ve come in for. I would highly recommend them to anyone with a Mazda or thinking of buying a new car. More

by mail4note
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that Mazda of Elk Grove has consistently gone above and beyond for any service you’ve come in for. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 16, 2026

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Great customer service. They were prompt, courteous, and provided all the necessary info along the way. More

by SSAMI04
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Padilla, Danny Nguyen

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Jun 17, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service you received at Mazda of Elk Grove. Our team works hard to provide prompt and courteous service, and we’re glad to hear that you found it helpful. Looking forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 11, 2026

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Employee Rating

I met with Chris Howard and he is a wonderful man. He listened to my situation and was very attentive and responsive. He was honest and the guys who did the work were very thorough. Due to the high co More

by BYERLYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

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Jun 12, 2026

Mazda of Elk Grove responded

Thank you for your feedback! We appreciate hearing about your positive experience with Chris at Mazda of Elk Grove. It's great to know that he was attentive and honest while addressing your needs. We are glad you chose to prioritize your original problem, and we are happy you enjoyed the loaner car. If you have any further questions or need assistance in the future, feel free to reach out. Looking forward to seeing you again! Sincerely, The Team at Mazda of Elk Grove

June 11, 2026

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Employee Rating

Thank you so much to the after-sales service staff for their helpful assistance. I’ll definitely be back. Thank you. More

by zhenyichen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Maritza Padilla, Danny Nguyen, Briana Hernandez, Brandon Hocter

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Jun 11, 2026

Mazda of Elk Grove responded

Thank you for your kind words! We’re glad to hear that our after-sales service staff were able to assist you. We look forward to welcoming you back to Mazda of Elk Grove! Sincerely, The Team at Mazda of Elk Grove

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