Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
100 Reviews
4.9

100 Reviews

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100 Reviews of Maritza Hererra

June 20, 2026

Dealership Rating
Employee Rating

Super grateful for Chris, Maritza, and the team, consistently taking care of my family and I, giving our cars the attention they need and guiding us in the right direction. Zoom zoom!!! More

by REVELESJESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Jun 21, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Jess! We truly appreciate your kind words about Chris, Maritza, and our team at Mazda of Elk Grove. It’s our pleasure to take care of you and your family’s vehicles, ensuring they receive the attention they deserve. We look forward to seeing you again soon! Zoom zoom! Sincerely, The Team at Mazda of Elk Grove

June 19, 2026

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Employee Rating

Excellent service team! Making an appointment is easy, service reps clearly explain work to be done, and they keep me informed on the work progress. More

by MICHELE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Danny Nguyen

Jun 19, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Michele! We’re thrilled to hear that you had an excellent experience with our service team at Mazda of Elk Grove. Our team strives to make the appointment process smooth and ensure our service representatives provide clear explanations and keep you informed throughout. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Team at Mazda of Elk Grove

June 18, 2026

Dealership Rating
Employee Rating

This dealer has consistently gone above and beyond for any service we’ve come in for. I would highly recommend them to anyone with a Mazda or thinking of buying a new car. More

by mail4note
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that Mazda of Elk Grove has consistently gone above and beyond for any service you’ve come in for. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 16, 2026

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Great customer service. They were prompt, courteous, and provided all the necessary info along the way. More

by SSAMI04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maritza Padilla, Danny Nguyen

Jun 17, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service you received at Mazda of Elk Grove. Our team works hard to provide prompt and courteous service, and we’re glad to hear that you found it helpful. Looking forward to assisting you again in the future! Sincerely, The Team at Mazda of Elk Grove

June 11, 2026

Dealership Rating
Employee Rating

I met with Chris Howard and he is a wonderful man. He listened to my situation and was very attentive and responsive. He was honest and the guys who did the work were very thorough. Due to the high co More

by BYERLYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Jun 12, 2026

Mazda of Elk Grove responded

Thank you for your feedback! We appreciate hearing about your positive experience with Chris at Mazda of Elk Grove. It's great to know that he was attentive and honest while addressing your needs. We are glad you chose to prioritize your original problem, and we are happy you enjoyed the loaner car. If you have any further questions or need assistance in the future, feel free to reach out. Looking forward to seeing you again! Sincerely, The Team at Mazda of Elk Grove

June 11, 2026

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Employee Rating

Thank you so much to the after-sales service staff for their helpful assistance. I’ll definitely be back. Thank you. More

by zhenyichen1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Mazda of Elk Grove responded

Thank you for your kind words! We’re glad to hear that our after-sales service staff were able to assist you. We look forward to welcoming you back to Mazda of Elk Grove! Sincerely, The Team at Mazda of Elk Grove

June 07, 2026

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Employee Rating

Fixed my CX-5 driver's seat quickly. Great customer service, friendly staff, and an overall smooth experience. More

by AB.KARIM.NIAZI
Recommend Dealer
Yes
Jun 08, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Karim! We’re happy to hear that you had a smooth experience at Mazda of Elk Grove and that our team was able to assist you with your Mazda CX-5 driver's seat promptly. Our team appreciates your kind words and hopes to see you again soon! Sincerely, The Team at Mazda of Elk Grove

June 04, 2026

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Repairs were completed timely and everyone invoked was kind and courteous. The video showing what was wrong and what was needed was especially helpful More

by larryclarsen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Jun 05, 2026

Mazda of Elk Grove responded

Thank you for your wonderful review, Larry! We’re thrilled to hear that your repairs were completed in a timely manner and that our team provided you with kind and courteous service at Mazda of Elk Grove. It's great you found the video helpful in understanding the repairs. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Mazda of Elk Grove

June 03, 2026

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Employee Rating

I was greeted promptly and everyone I interacted with was very friendly. I liked getting the video of the inspection of my car. More

by louisekarn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briana Hernandez

Jun 04, 2026

Mazda of Elk Grove responded

Thank you for your feedback, Louise! We appreciate your kind words about your experience at Mazda of Elk Grove. It's fantastic to hear that you were greeted promptly and found our team friendly. It's great that you enjoyed the video inspection of your car. We look forward to seeing you again for your next visit! Sincerely, The Team at Mazda of Elk Grove

June 03, 2026

Dealership Rating
Employee Rating

Dealership is friendly and neat looking. Just wish it had a better choice of snacks in waiting area, even a vending machine would be nice. Former waiting area that was secluded was more peac More

by NORMAN0892
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard, Danny Nguyen

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