Maritza Hererra
Maritza Hererra at Mazda of Elk Grove

Maritza Hererra | Page 2

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of Maritza Hererra

April 24, 2026

Dealership Rating
Employee Rating

Everyone is friendly and helpful. The waiting area is comfortable and pleasant. The video of the car is very helpful. More

by LAINEIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share your thoughts. We’re happy to hear the atmosphere made your visit comfortable and that our team was attentive and easy to work with during your time here. It’s also great that the inspection video helped give you a clearer picture of your vehicle’s condition and kept you informed on the service of your car. We appreciate you coming in and look forward to being here for you again whenever you need service.

April 22, 2026

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Employee Rating

A very detailed analysis of our car’s condition. They didn’t miss anything. I was impressed. More

by FREDERICKLEWIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for the 5-star review! We’re glad to hear the inspection gave you a clear and thorough understanding of your vehicle’s condition and that nothing was overlooked during the process. Providing detailed and accurate assessments is something our team takes seriously, so it’s great to know that level of care stood out to you. We appreciate your trust and look forward to assisting you again in the future.

April 22, 2026

Dealership Rating
Employee Rating

Despite it being some time since I moved (to the Bay Area), I always enjoy taking my vehicle into Elk Grove to be serviced. Service employees are always friendly and I trust their knowledge. More

by wlhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear that even after your move to the Bay Area, you continue to make the trip back to us for service and feel comfortable doing so. It’s great to know our team’s friendliness and expertise have helped build that level of trust over time. We truly appreciate your loyalty and look forward to seeing you at your next visit.

April 22, 2026

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I scheduled my maintenance service and needed new tires. I worked with Chris from the service department, he was friendly and knowledgeable. I needed help in what tires would be best for my car and my budge More

by conniewood57.cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad Chris was able to guide you through your tire options in a way that balanced both your vehicle’s needs and your budget, and that you felt supported throughout the process. It’s also great to hear the team’s inspection and communication helped you make informed decisions about additional services. We truly appreciate your trust, your recommendation to family and friends, and are happy to know you left feeling confident and safe in your vehicle!

April 22, 2026

Dealership Rating
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They always take care of me and make sure my car is happy and healthy More

by KILIAN.MCMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for your kind words. We’re glad to hear you consistently feel well taken care of and that your vehicle is staying in great condition with our team’s support. We truly appreciate your continued trust and look forward to helping you keep everything running smoothly.

April 21, 2026

Dealership Rating
Employee Rating

Professional, efficient, courteous, and rea$onable. Thank you, Mazda of Elk Grove, Drive Family First! More

by sscbruce
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Howard

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for the 5-star review! We’re pleased to hear your visit felt smooth and well handled, and that our team provided the level of service you expected throughout your experience. We truly appreciate your support and the opportunity to take care of you and your vehicle.

April 21, 2026

Dealership Rating
Employee Rating

They always greet with a hi or hello because you are important to their business. They send you a video to show what they are doing and how they inspect your vehicle. Good customer service. More

by JCARES_427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad you feel welcomed when you arrive and that the updates provided during your visit help keep you informed about your vehicle’s inspection. Clear communication and attentive service are priorities for our team, so it’s great to know we were able to deliver that for you. We appreciate your support and look forward to assisting you again.

April 20, 2026

Dealership Rating
Employee Rating

Love my Mazda family. Always friendly, professional and trustworthy. Never had a bad experience with either of my purchases, and the service center is awesome More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for your continued support. It means a lot to know your experiences with us have been consistently positive over time. We’re glad our team has been able to earn your trust and provide a reliable, welcoming experience at every visit. We truly appreciate you being part of our Mazda family and look forward to seeing you again!

April 18, 2026

Dealership Rating
Employee Rating

Mazda of Elk Grove is better than Miata Mazda in Sacramento, very organized and proffesional More

by duce2jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Apr 28, 2026

Mazda of Elk Grove responded

Thank you for your feedback. We’re glad your visit left a strong impression and that everything felt well run and efficient. Providing a smooth and professional experience is something our team works hard to deliver every day. We appreciate you choosing us and hope to see you again in the future.

April 17, 2026

Dealership Rating
Employee Rating

If I could leave 10 stars I would! In an age where customer service is hard to come by, Danny takes the lead of making sure his customers are fully taken care of. He not only brings More

by Vincent Coyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share such thoughtful feedback and for your continued loyalty since 2020. We’re glad Danny has been able to provide consistent support and help you feel confident, especially during a major repair like your transmission replacement. It’s great to hear that the coordination and transportation assistance helped keep things convenient and reduced the stress of being without your vehicle. We truly appreciate your trust in our team and look forward to continuing to take care of you in the future.

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