Chris Howard
Chris Howard at Mazda of Elk Grove

Chris Howard

Service Advisor

Mazda of Elk Grove

8588 Laguna Grove Dr.
Elk Grove, CA 95757

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4.8
118 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

27 yrs, 10 mos

4.8

118 Reviews

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118 Reviews of Chris Howard

May 07, 2026

Dealership Rating
Employee Rating

They were quick and helpful. I got in and out as promised. Thank you, Mazda of Elk Grove More

by percyalai
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hocter

May 07, 2026

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Nice dealership, however I feel like they can be pushy with services that aren’t actually necessary for your vehicle. Though this varies from each service representative. I’d appreciate them being more ho More

by nschwemley
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Recommend Dealer
Yes

May 07, 2026

Dealership Rating
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Worst dealership ever. I have left a Google Review. I will be taking my business elsewhere. More

by PM
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Recommend Dealer
No

Other Employees Tagged: Maritza Hererra

May 04, 2026

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Very kind and seem to know their stuff. Got grest service from everyone I talked to More

by JAGOMEZ
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Recommend Dealer
Yes
May 04, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad to hear our team came across as knowledgeable and kind, and that you received great service from everyone you interacted with. We appreciate your feedback and look forward to seeing you again.

May 04, 2026

Dealership Rating
Employee Rating

Very kind and seem to know their stuff. Got grest service from everyone I talked to More

by JAGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Mazda of Elk Grove responded

Thanks for sharing your experience. We’re glad to hear the team came across as both knowledgeable and easy to work with, and that you received solid service from everyone you interacted with. We'll be here to welcome you back in the future whenever you need us!

May 01, 2026

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Great service, appreciate the loaner. Got an engine malfunction sign on Saturday. They got me in and solve problem and did me service that was due. Love getting the video of the maintenan More

by Karen FONG
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Recommend Dealer
Yes

Other Employees Tagged: Maritza Hererra, Danny Nguyen

May 04, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We’re glad our team was able to get you in quickly, address the engine warning, and take care of your due service at the same time. It’s also great to hear the loaner vehicle helped keep your day moving and that you found the service video helpful for understanding your vehicle’s condition. We appreciate your feedback and look forward to seeing you again.

May 01, 2026

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The ease and efficiency to service my vehicle. Check in and was out of there in 15 minutes with a loaner. My advisor who knows my vehicle well presented clear and honest recommendations which I More

by MARCLAY30
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Recommend Dealer
Yes
May 04, 2026

Mazda of Elk Grove responded

Thank you for taking the time to share your experience. We’re glad the process felt smooth and efficient from check-in through getting you on the road with a loaner in just a short time. It’s also great to hear your advisor was able to offer clear, straightforward guidance based on your vehicle and needs. We appreciate your trust and look forward to assisting you again in the future!

April 30, 2026

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Technician located coolant leak and prevented more serious damage. I am always satisfied with the service and the job. More

by 2019
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Recommend Dealer
Yes

Other Employees Tagged: Danny Nguyen

Apr 30, 2026

Mazda of Elk Grove responded

Thank you for sharing your experience. We are so glad we were able to help catch the problem early and make sure it was taken care of before it turned into a larger issue. It means a lot to know you continue to leave satisfied after your visits. We appreciate your trust and look forward to welcoming you back again for future services!

April 28, 2026

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Always get the excellent care , recommend Mazda to all my friends & colleagues My first Mazda More

by SHERA72
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Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for the 5-stars! We’re glad to hear you’ve consistently received great care and that your first Mazda experience has been a positive one. It’s wonderful to know you feel confident enough to recommend us to friends and colleagues, and we truly appreciate your support. We look forward to continuing to be here for you in the future.

April 26, 2026

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Employee Rating

Consistently professoonal and quality work from each of the employees, from all areas within the department More

by QBPhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Mazda of Elk Grove responded

Thank you for sharing your feedback. We’re glad to hear you’ve consistently experienced a high level of professionalism and quality from our team across all areas of the department. Maintaining strong standards throughout every part of the process is something we take seriously, and it’s great to know that has stood out to you. We truly appreciate your continued trust and support.

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