Eric Fernandez Cervantes

I had a great experience with my first Mazda Elk Grove purchase and had to comeback for an upgrade, everything was super easy and quick had me in and out no problem. Gave me the best deal possible and wou purchase and had to comeback for an upgrade, everything was super easy and quick had me in and out no problem. Gave me the best deal possible and would highly recommend to anyone looking for a new car. More

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We had a great experience buying a car from Eric! He provided excellent customer service and made the entire process smooth and easy. I was buying the car for my sister, who is a first-time buyer, an He provided excellent customer service and made the entire process smooth and easy. I was buying the car for my sister, who is a first-time buyer, and Eric was very helpful, patient, and made sure we got a really great deal. More

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First time going with a Mazda vehicle, service was great. It was an easy process and Erik was very helpful. Highly recommend this place to purchase a vehicle, defender going back further down the road. It was an easy process and Erik was very helpful. Highly recommend this place to purchase a vehicle, defender going back further down the road. More

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Christian Gonzalez was the person that helped me and he went above and beyond to answer questions and guide me through the process. Very nice and professional. Would recommend him. went above and beyond to answer questions and guide me through the process. Very nice and professional. Would recommend him. More

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Eric noticed me pulling up to the lot and assisted me right away. He took me to the vehicle I described and immediately got me going on a test drive. He was very patient and helped me along with buying m right away. He took me to the vehicle I described and immediately got me going on a test drive. He was very patient and helped me along with buying my car More

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I can’t say enough good things about my experience with Eric! I had been to several other dealerships while trying to decide what I wanted, and my experience with Eric was completely different in the best Eric! I had been to several other dealerships while trying to decide what I wanted, and my experience with Eric was completely different in the best possible way. He stayed late TWO nights in a row helping me, answering all of my questions, and being incredibly patient while I went back and forth trying to make up my mind. I was definitely indecisive, but not once did Eric make me feel rushed, pressured, or like I was wasting his time. He never tried to push me into a vehicle just to make a sale. He was so accommodating and genuinely nice. He made sure I was comfortable, got me a soda, answered every question I had, and most importantly, never made me feel stupid for asking questions or changing my mind. Talking to him honestly felt more like talking to a family member than a salesperson. After the experiences I had at other dealerships, I really appreciated the way Eric treated me. He made what could have been a stressful experience feel comfortable and easy, and I ended up leaving very happy with my purchase. If you’re shopping for a vehicle, I highly recommend asking for Eric. He truly deserves all five stars and then some! ⭐⭐⭐⭐⭐ Shaileen and finance…. You guys rock too!!!! Straight forward, honest, got me the best deal for my trade, and stayed late for me. I truly appreciate all of you. I will come here first if I ever need to buy again. More

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Eric was amazing. Straightforward, professional&friendly. Met my price and expectations. Highly recommend entire dealership. Straightforward, professional&friendly. Met my price and expectations. Highly recommend entire dealership. More

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Friendly, straightforward, and non-pushy service. I appreciate the clarity and professionalism they showed me. I appreciate the clarity and professionalism they showed me. More

by phjeffrey Verified Customer Verified Customer

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Eric was pleasant, fast and efficient. If you know what you want you'll be in and out. Eric and the staff at Mazda worked with us and made a typically stressful experience much easier! T If you know what you want you'll be in and out. Eric and the staff at Mazda worked with us and made a typically stressful experience much easier! Thank you! More

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Eric was the perfect guy to do business with. I had originally gone in to test drive a 2025 CX 50 and eventually left with a brand new 2026 instead. Overall the customer service Eric provided mys I had originally gone in to test drive a 2025 CX 50 and eventually left with a brand new 2026 instead. Overall the customer service Eric provided myself and my parents with was outstanding and he made the buying process smooth while being extremely professional. That’s a great salesman! Thank you again Eric and Mazda of Elk Grove! More

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