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Mazda of Elk Grove

Elk Grove, CA

4.9
5,182 Reviews
Established in 2012. We have over 4,000 positive customer reviews online that prove we care about our clientele. We are the only Sacramento area Mazda dealer that includes a 10 year/100,000 mile limited powertrain warranty with the purchase of every new Mazda we sell. Additionally, as part of our exclusive 10-Point Value Guarantee, we are the only local dealer to include lifetime complimentary car washes with every vehicle we sell, new and pre-owned. We invite you to come see for yourself why we say, "Expect More!" at Mazda of Elk Grove.
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8588 Laguna Grove Dr.

Elk Grove, CA

95757

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Showing 5,182 reviews

June 05, 2024

Very helpful friendly found missing parts ordered for vehicle. Will make me a return customer More

by mb90022
Recommend Dealer
Yes
Employees Worked With
David Renard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Mazda of Elk Grove responded

Thank you for your 5-star review! We are so glad we could help you with the missing part for your vehicle. We look forward to the next time we can assist you!

June 05, 2024

Phenomenal dealership in many regards. Purchasing vehicle here was a great experience! No dealer markup, and no B.S. add-ons. Even when having issues with the vehicle, service department h More

by astout2020
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Garrett was kind and very helpful when I told him about my current situation and how I needed a reliable vehicle. He was attentive to all my questions and concerns which made me feel at ease when purchasin More

by Kamillewhite13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Oxnaes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The team at Elk Grove is awesome! Angela was so friendly,helpful, & wonderful! So happy More

by NM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mazda of Elk Grove responded

Thank you so much for your 5-star review! We are so glad Angela left a lasting impression! She really is amazing. We appreciate your business and look forward to a long-lasting relationship!

June 01, 2024

I had been in contact with Jon as well as a few dealerships, but right from the get-go I was given a lot of helpful information and a very good deal on a new CX-5. I thought I was going to buy fro More

by Spencer F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mazda of Elk Grove responded

Spencer, Thank you so much for sharing your positive experience with us! We are so glad Jon was able to be so helpful. We really do love to get our clients the best deals and make sure they're well taken care of, every step of the way. We truly appreciate your business and look forward to a long-lasting relationship!

May 31, 2024

Was able to set up a deal through Eric completely remote. I found the vehicle I wanted online- inquired- got more info - drove ~100 miles and had a no nonsense, very pleasant experience on site. Eric was h More

by Mike2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maha Nijem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad Eric was so helpful and made your car-buying process as seamless and enjoyable a possible! We really do love to take care of our clients, every step of the way. We appreciate your business and look forward to a long-lasting relationship!

May 31, 2024

The people working here are always upbeat which, to me says a lot about the people running the place. I would recommend Elk Grove Mazda to anyone cause the cars are good and the people make it even bette More

by easycityguy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAYTON KROPP
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maritza Hererra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mazda of Elk Grove responded

Thank you so much for your kind words! We are so glad you had a great time working with us. Nothing makes us happier than knowing our team members really all leave such a lasting impression. We really do love our amazing team! We truly appreciate your business and look forward to the next time we can assist you.

May 30, 2024

Eric was very helpful in walking me through the process. He was efficient and considerate. He went a long way to help me find better insurance for my new car and I really appreciate him for that. It’s clear More

by Amir Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mazda of Elk Grove responded

Amir, Thank you so much for all your kind words! We are so glad Eric was so personable and helpful during your car-buying process. Nothing makes us happier than knowing he exceeded your expectations! We wish you many happy miles ahead!

May 30, 2024

Eric was very friendly, helpful, and straightforward. Communication was always great, and there was no nonsense of any kind. It was a pleasure doing business with him! More

by Van
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shay Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mazda of Elk Grove responded

Thank you for taking the time to leave your 5-star review! We are so glad Eric was a pleasure to work with. He really is amazing and we feel so fortunate to have him on our team. We look forward to a long-lasting relationship!

May 29, 2024

Sales staff are wonderful. The service department has been hit and miss as far as taking care of the customer. I'd prefer not to have to convince them that a warranty item is a More

by MazdaOwner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fernandez Cervantes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Mazda of Elk Grove responded

Hello, This is Billy Shields, Service Manager here at Mazda Elk Grove. I was unable to locate a customer record with the above details and user name. I would love to discuss your experience and get more information on how we can improve to ensure your client experience is simple and efficient. Please give me a call at your earliest convenience at 916-405-5068.

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