Mazda of Claremont

Adrianna has been very helpful throughout the whole service process. I would recommend going to her when servicing your car there. service process. I would recommend going to her when servicing your car there. More

Mazda took care of us very well. The cars are great but the customer service is even better. I highly recommend. The cars are great but the customer service is even better. I highly recommend. More

Drove from Pasadenda to try this dealership for service and minor factory recall. After going to two local dealers where I was told recall would take a full day, Claremont Mazda did the service and recal and minor factory recall. After going to two local dealers where I was told recall would take a full day, Claremont Mazda did the service and recall in about two hours service is amazing was less $ than other dealers! The facility is spotless waiting area is like a fine hotel lobby with comfortable workspaces for clients while waiting including coffee, tea, cold water and snacks! Jake my service advisor did a perfect job, quick and easy. We live in the Pasadena area so its a bit of a drive however well worth it! Bonus, town of Claremont is charming with great variety restaurants and shops. Sam.B. More

I recently had the best car-buying experience in my life here. I was considering a particular Mazda as well as 2 other manufacturers. When I came to Mazda of Claremont to test drive the vehicle that I was i here. I was considering a particular Mazda as well as 2 other manufacturers. When I came to Mazda of Claremont to test drive the vehicle that I was interested in, Geovany was very helpful: He was polite and not pushy at all, knowledgeable about the vehicle’s features/specs (and when he did not know, he immediately looked it up for me), and patient with me during my test drive when I wanted to see what it felt like doing a U-turn, parallel parking, and backing up into a parking space in that particular vehicle. When I returned the following day to crunch numbers, Richard was also very helpful and patient with me when he printed out several different alternatives for me to consider (ex., multiple different finance options, lease options, etc.). I had met Richard the day prior, and knew he was a “manager,” but I did not realize he was THE general manager! I realized that after the fact, and really appreciated how, as the general manager, he did not put himself ‘above the fray’ and was willing to engage in direct-customer relations. [I have a friend who recently asked to speak to the GM of a Jeep dealer further east, and was told, “The GM doesn’t speak to customers.” Hence why this interaction with Richard was all the more notable.] In addition to being patient, he was not pushy, either. When I stated that I did not want an add-on, my request was granted without any push-back, letting me know that they value me as a customer, as opposed to a payday. When I returned two days later to purchase the vehicle, Arash was my finance guy. The process was surprisingly quick and easy. Once again, when I declined optional purchases, my request was respected and I was not guilt-tripped or pressured into buying something that I did not want. Lastly, the car was presented to me in immaculate condition, and Geovany also spent plenty of time showing me all the special features on the car and helped get me connected to the MyMazda app. Everyone that worked with me was a pleasure, and I will definitely recommend this dealership to others, especially also because this dealer offers a limited lifetime powertrain warranty, which was very important to me given all the troubles that I had with my previous Toyota. More

Great service. Adriana was super helpful and went the extra mile by charging my car for me! Adriana was super helpful and went the extra mile by charging my car for me! More

Adriana was attentive and engaged with my car needs. She quickly got my car serviced and got me the part I needed the same day. I keep going back because Mazda of Claremont treats me well. Even if somet She quickly got my car serviced and got me the part I needed the same day. I keep going back because Mazda of Claremont treats me well. Even if something goes awry, which tends to happen in life, they do their best to make it right. More

⭐⭐⭐⭐⭐ My salesperson Diego was amazing and went above and beyond to get me into the car I wanted! I absolutely love my new Mazda. The entire Mazda team was incredible, helpful, and made the whole experience beyond to get me into the car I wanted! I absolutely love my new Mazda. The entire Mazda team was incredible, helpful, and made the whole experience so easy. Highly recommend! ❤️🚗 More

It was my best experience ever buying a car. The test drive was pleasant. There was no pressure to buy, just offers to give information and incentives. The deal was made by phone and email. The The test drive was pleasant. There was no pressure to buy, just offers to give information and incentives. The deal was made by phone and email. The day I went in to pick up the car couldn't be easier. More

Sale went fine, everything after they had my money did not. I bought a 2021 Tesla Model Y here and took delivery on August 6, 2026. I want to be fair, so I will start with what went well. The price I nego not. I bought a 2021 Tesla Model Y here and took delivery on August 6, 2026. I want to be fair, so I will start with what went well. The price I negotiated was honored, and during the deal itself Amir responded to my emails in writing within minutes. The car is clean and I am happy with it. What has not gone well is everything after they had my money. My signed Due Bill lists four items owed to me. Two of them are still not done, eighteen days after delivery. The tow hitch, which I paid $700 for, has never been ordered. No appointment, no timeline, and no confirmation the part was ever requested. The wheel alignment is also listed on the Due Bill. On delivery day the service department told me it was completed and I waited about 90 minutes for it. The car pulls consistently to the left. Either it was not performed or it was not performed correctly. On August 20 I emailed three managers a detailed written request and asked for a reply by August 24. That deadline passed with no response from anyone. During that same stretch of silence I received three automated emails from this dealership asking me to leave a review. The review automation is working. The follow-through on a part I paid for is not. I am still hoping to resolve this directly, and I will update this review if they make it right. More

The servers person was very professional and answered all my questions about my vehicle recall. The service department needs a better system on washing vehicles for the customer after the service. my questions about my vehicle recall. The service department needs a better system on washing vehicles for the customer after the service. More