Arash Himmat

Convenient, Quick turn around, Accessibility, friendly and professional, informative, no hassle, cooperative, clean, location near freeway. and professional, informative, no hassle, cooperative, clean, location near freeway. More

by superchargedsir1 Verified Customer Verified Customer

Print

I recently had the best car-buying experience in my life here. I was considering a particular Mazda as well as 2 other manufacturers. When I came to Mazda of Claremont to test drive the vehicle that I was i here. I was considering a particular Mazda as well as 2 other manufacturers. When I came to Mazda of Claremont to test drive the vehicle that I was interested in, Geovany was very helpful: He was polite and not pushy at all, knowledgeable about the vehicle’s features/specs (and when he did not know, he immediately looked it up for me), and patient with me during my test drive when I wanted to see what it felt like doing a U-turn, parallel parking, and backing up into a parking space in that particular vehicle. When I returned the following day to crunch numbers, Richard was also very helpful and patient with me when he printed out several different alternatives for me to consider (ex., multiple different finance options, lease options, etc.). I had met Richard the day prior, and knew he was a “manager,” but I did not realize he was THE general manager! I realized that after the fact, and really appreciated how, as the general manager, he did not put himself ‘above the fray’ and was willing to engage in direct-customer relations. [I have a friend who recently asked to speak to the GM of a Jeep dealer further east, and was told, “The GM doesn’t speak to customers.” Hence why this interaction with Richard was all the more notable.] In addition to being patient, he was not pushy, either. When I stated that I did not want an add-on, my request was granted without any push-back, letting me know that they value me as a customer, as opposed to a payday. When I returned two days later to purchase the vehicle, Arash was my finance guy. The process was surprisingly quick and easy. Once again, when I declined optional purchases, my request was respected and I was not guilt-tripped or pressured into buying something that I did not want. Lastly, the car was presented to me in immaculate condition, and Geovany also spent plenty of time showing me all the special features on the car and helped get me connected to the MyMazda app. Everyone that worked with me was a pleasure, and I will definitely recommend this dealership to others, especially also because this dealer offers a limited lifetime powertrain warranty, which was very important to me given all the troubles that I had with my previous Toyota. More

by joyhla Verified Customer Verified Customer

Print

Sale went fine, everything after they had my money did not. I bought a 2021 Tesla Model Y here and took delivery on August 6, 2026. I want to be fair, so I will start with what went well. The price I nego not. I bought a 2021 Tesla Model Y here and took delivery on August 6, 2026. I want to be fair, so I will start with what went well. The price I negotiated was honored, and during the deal itself Amir responded to my emails in writing within minutes. The car is clean and I am happy with it. What has not gone well is everything after they had my money. My signed Due Bill lists four items owed to me. Two of them are still not done, eighteen days after delivery. The tow hitch, which I paid $700 for, has never been ordered. No appointment, no timeline, and no confirmation the part was ever requested. The wheel alignment is also listed on the Due Bill. On delivery day the service department told me it was completed and I waited about 90 minutes for it. The car pulls consistently to the left. Either it was not performed or it was not performed correctly. On August 20 I emailed three managers a detailed written request and asked for a reply by August 24. That deadline passed with no response from anyone. During that same stretch of silence I received three automated emails from this dealership asking me to leave a review. The review automation is working. The follow-through on a part I paid for is not. I am still hoping to resolve this directly, and I will update this review if they make it right. More

by Ahmed Ahad Verified Customer Verified Customer

Print

Dealership is honest that people are friendly Jack was fantastic Robert was very good and the financial manager was excellent fantastic Robert was very good and the financial manager was excellent More

by ARTDOC46 Verified Customer Verified Customer

Print

Very kind and gave patient. Explained everything we needed to know about car and made sure we left satisfied Explained everything we needed to know about car and made sure we left satisfied More

by HAILEBHALL2 Verified Customer Verified Customer

Print

We were able to walk right in without an appointment and be helped immediately! We left with the exact car we wanted and with excellent care from everyone involved. My kids even had a fun time checking out be helped immediately! We left with the exact car we wanted and with excellent care from everyone involved. My kids even had a fun time checking out the cars in the showroom. More

by Lbolton Verified Customer Verified Customer

Print

We arrived and we were greeted promptly from Jessica as soon as we arrived on the lot. She was very professional and courteous. Management was very helpful. I would recommend Mazda of Claremont to my frien soon as we arrived on the lot. She was very professional and courteous. Management was very helpful. I would recommend Mazda of Claremont to my friends and family. More

by eizzo359 Verified Customer Verified Customer

Print

Colin San is a credit to the dealership. He worked with me to finalize the sale made the whole experience very relaxed. Finance manager was efficient and made sure I understood the contract He worked with me to finalize the sale made the whole experience very relaxed. Finance manager was efficient and made sure I understood the contract that I was signing. A very good experience all round More

by alan_p_sanger Verified Customer Verified Customer

Print

The most cordial and friendly service of any car dealership that I have ever experienced in my life dealership that I have ever experienced in my life More

by tselias Verified Customer Verified Customer

Print

Excellent customer service! We are very pleased customers! Both sales and financial representatives were very professional. Colin our sales person was very attentive to our need We are very pleased customers! Both sales and financial representatives were very professional. Colin our sales person was very attentive to our needs. What we loved the most about Colin is that he focused on what we wanted and he was not pushy wich made our purchase transition very pleasant! Our financial representative was also attentive and very helpful! We appreciate Mazda of Claremont for their friendly, efficient and professional customer service! More

by HUERTAP11 Verified Customer Verified Customer

Print