They are welcoming.
Help with my need and my questions answered. And made me feel happy to the end with a new vehicle.
Help with my need and my questions answered. And made me feel happy to the end with a new vehicle.
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by donozaluis
Verified Customer
Verified Customer
Sep 21, 2026 -
Mazda of Claremont responded
Thank you for sharing this! We’re so glad our team made you feel welcomed, took the time to answer your questions, and helped with what you needed throughout the process. Most of all, we love hearing that you left feeling happy in your new vehicle! Congratulations on your new car, and thank you for choosing us. We truly appreciate you taking the time to share your experience!
Good customer service help full and had a great
experience whit my fist ever mazda thank you
experience whit my fist ever mazda thank you
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by jarizo2370
Verified Customer
Verified Customer
Sep 21, 2026 -
Mazda of Claremont responded
Thank you for sharing this, and congratulations on your first Mazda! We’re so glad our team was helpful and made your experience a great one. Buying your first Mazda is an exciting milestone, and we’re happy you felt well taken care of along the way.
Thank you for choosing us for such an important first experience with Mazda. We hope you’re loving your new car and enjoying every mile!
Mazda took care of us very well.
The cars are great but the customer service is even better. I highly recommend.
The cars are great but the customer service is even better. I highly recommend.
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by CECY.LOPEZ1234
Verified Customer
Verified Customer
Aug 31, 2026 -
Mazda of Claremont responded
Thank you for the wonderful feedback! We love hearing that while you already appreciate the cars, the customer service made an even bigger impression. Taking great care of our customers is what we strive for, so your recommendation means a lot to our entire team.
Thank you for choosing us and for taking the time to share your experience!
I recently had the best car-buying experience in my life
here. I was considering a particular Mazda as well as 2 other manufacturers. When I came to Mazda of Claremont to test drive the vehicle that I was i
here. I was considering a particular Mazda as well as 2 other manufacturers. When I came to Mazda of Claremont to test drive the vehicle that I was interested in, Geovany was very helpful: He was polite and not pushy at all, knowledgeable about the vehicle’s features/specs (and when he did not know, he immediately looked it up for me), and patient with me during my test drive when I wanted to see what it felt like doing a U-turn, parallel parking, and backing up into a parking space in that particular vehicle. When I returned the following day to crunch numbers, Richard was also very helpful and patient with me when he printed out several different alternatives for me to consider (ex., multiple different finance options, lease options, etc.). I had met Richard the day prior, and knew he was a “manager,” but I did not realize he was THE general manager! I realized that after the fact, and really appreciated how, as the general manager, he did not put himself ‘above the fray’ and was willing to engage in direct-customer relations. [I have a friend who recently asked to speak to the GM of a Jeep dealer further east, and was told, “The GM doesn’t speak to customers.” Hence why this interaction with Richard was all the more notable.] In addition to being patient, he was not pushy, either. When I stated that I did not want an add-on, my request was granted without any push-back, letting me know that they value me as a customer, as opposed to a payday. When I returned two days later to purchase the vehicle, Arash was my finance guy. The process was surprisingly quick and easy. Once again, when I declined optional purchases, my request was respected and I was not guilt-tripped or pressured into buying something that I did not want. Lastly, the car was presented to me in immaculate condition, and Geovany also spent plenty of time showing me all the special features on the car and helped get me connected to the MyMazda app. Everyone that worked with me was a pleasure, and I will definitely recommend this dealership to others, especially also because this dealer offers a limited lifetime powertrain warranty, which was very important to me given all the troubles that I had with my previous Toyota.
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by joyhla
Verified Customer
Verified Customer
Aug 31, 2026 -
Mazda of Claremont responded
Thank you for sharing such an incredible review! Hearing that this was your best car-buying experience ever means a lot, especially after you took the time to compare us with other brands and dealerships. We’re thrilled Geovany made your test drive comfortable and informative, even taking the time to look up answers and let you experience the car in the ways that mattered to you.
We also really appreciate your comments about Richard. His willingness to sit down with you, walk through different finance and lease options, and respect your decisions without pressure is exactly the kind of experience we want to provide. And we love that you noticed his approach as our General Manager, it says a lot when leadership is willing to be directly involved with customers.
Arash also deserves a big thank-you for making the finance process quick and straightforward and for respecting your decisions without any pressure. We’re glad the entire team made you feel valued as a customer rather than simply part of a transaction.
And Geovany going the extra mile at delivery, making sure your new Mazda was immaculate, walking you through the features, and helping you get connected to the MyMazda app, was the perfect way to finish the experience.
We’ll be sure to share your kind words with Geovany, Richard, and Arash. Thank you for trusting Mazda of Claremont and for the incredibly thoughtful recommendation. Congratulations on your new Mazda, and we hope you enjoy every mile!
We were able to walk right in without an appointment and
be helped immediately! We left with the exact car we wanted and with excellent care from everyone involved. My kids even had a fun time checking out
be helped immediately! We left with the exact car we wanted and with excellent care from everyone involved. My kids even had a fun time checking out the cars in the showroom.
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by Lbolton
Verified Customer
Verified Customer
Aug 05, 2026 -
Mazda of Claremont responded
Thank you so much for your wonderful feedback! It’s great to know that our team provided excellent care throughout the process and helped make your experience enjoyable for the whole family. We’re especially happy to hear that your kids had fun exploring the showroom too! Thank you for choosing us, and congratulations on your new vehicle. We hope you and your family enjoy every mile!
Allowed us to wait in lobby.
Explained the exact wait time and stuck to it.
Explained the exact wait time and stuck to it.
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by LLAMASG
Verified Customer
Verified Customer
Service Price Transparency
Jul 28, 2026 -
Mazda of Claremont responded
Thank you for your wonderful review! We're glad to hear our team kept you informed throughout your visit by providing an accurate wait time and delivering on that promise. We're also happy you were able to relax comfortably in our lobby while your vehicle was being serviced. We appreciate your kind words and look forward to providing you with another smooth and efficient experience in the future!
We were very happy with the service experience with
Claremont Mazda.
From start to finish customer service was excellent.
Geo was kind and helpful and Amiir gave us the price we could be comfortable
Claremont Mazda.
From start to finish customer service was excellent.
Geo was kind and helpful and Amiir gave us the price we could be comfortable with.
We would definitely recommend your dealership for anyone looking for a Mazda.
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by maggiemagpye
Verified Customer
Verified Customer
Apr 03, 2026 -
Mazda of Claremont responded
Thank you so much for sharing your experience! We’re thrilled to hear that your visit to Mazda of Claremont was excellent from start to finish. It’s great to know Geo provided kind and helpful service, and that Amiir worked with you to find a price you felt comfortable with, that’s exactly the experience we strive to deliver. We truly appreciate your recommendation and your kind words. Enjoy your vehicle, and thank you for choosing Mazda of Claremont!
Extremely fast process .
Got us in a brand new car in an about an hour!
Got us in a brand new car in an about an hour!
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by jonathan.garcia3225
Verified Customer
Verified Customer
Mar 13, 2026 -
Mazda of Claremont responded
Thank you for your feedback! We’re so glad to hear the team at Mazda of Claremont was able to make the process extremely fast and get you into your brand new car in about an hour. Making the experience smooth, efficient, and enjoyable is always our goal.
Congratulations on your new vehicle, and thank you for choosing us!
All the personnel’s involved in the transaction are very
pleasant to deal with and very helpful.
pleasant to deal with and very helpful.
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by hongthong888
Verified Customer
Verified Customer
Mar 11, 2026 -
Mazda of Claremont responded
Thank you for your feedback!
We’re glad to hear that everyone you interacted with at Mazda of Claremont was pleasant and helpful throughout your transaction. Providing friendly, supportive service is always our goal.
We appreciate your kind words and look forward to assisting you again!
Muy atentos, y tratando de encontrar lo mejor para
nosotros , sin prisas ni nada . Y mucha comodidad del lugar
nosotros , sin prisas ni nada . Y mucha comodidad del lugar
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by ISMAEL2924
Verified Customer
Verified Customer
Mar 06, 2026 -
Mazda of Claremont responded
¡Gracias por compartir tu experiencia!
Nos alegra saber que el equipo de Mazda of Claremont fue atento, se tomó el tiempo para encontrar lo mejor para ustedes y que disfrutaron de la comodidad del lugar. Brindar un servicio sin prisas y un ambiente agradable es exactamente lo que buscamos ofrecer.
Agradecemos tus palabras y esperamos poder atenderlos nuevamente pronto.