Lithia Hyundai of Odessa - Service Center

I didn't like that the guy that changed my oil started working on the next car before he finished my oil change. He did the next car's oil change and tire rotation and only came back to finish my car whe working on the next car before he finished my oil change. He did the next car's oil change and tire rotation and only came back to finish my car when I brought it to Eric's attention. I got there early so I could get done early. Sitting there waiting isn't my favorite pass time. More

Fortunate enough to be the first one to arrive for an express lube. Everything was completed within an hour, and I was out the door happy express lube. Everything was completed within an hour, and I was out the door happy More

Was promised the world about having a second key never did receive it never did get a phone call very bad service did receive it never did get a phone call very bad service More

Eric was very nice. He called me back as promised. My car was done in a timely manner as promised. No complaints here. He called me back as promised. My car was done in a timely manner as promised. No complaints here. More

My car was there for 6 weeks. I could never get anyone to respond to text, emails and calls. When I finally did speak to them they were nice and informative. My recall was done an I could never get anyone to respond to text, emails and calls. When I finally did speak to them they were nice and informative. My recall was done and nothing else wrong with car but it took 6 weeks. I understand they were short staffed but they can at least answer a text. They did say they will work on my car immediately if any problems were to arise so I do appreciate that. They definitely need to work on their communication skills with customers and service department needs their own secretary for messages. More

Highly recommend! Great experience and they were very helpful with our purchases. Thank you Lithia Hyundai of Odessa! Great experience and they were very helpful with our purchases. Thank you Lithia Hyundai of Odessa! More

They always provide great customer service and help answer any questions I may have regarding my service. answer any questions I may have regarding my service. More

Great store and staff! Shoutout to Eric Gonzales in the service department! Always eager to help and answer my questions! Shoutout to Eric Gonzales in the service department! Always eager to help and answer my questions! More

I go all the time to have good service. I wish you had more tech for Oil Chang I wish you had more tech for Oil Chang More

Good service. Customer service is average. Nothing special. Thank you. A b c d e f g Customer service is average. Nothing special. Thank you. A b c d e f g More