Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
789 Reviews
Call Service Center (432) 614-0345

789 Reviews of Lithia Hyundai of Odessa - Service Center

Sort by
January 25, 2024

He was very knowledgeable and helped me when I tried to get the car and got it. More

by SLDISHONG61
Recommend Dealer
Yes
Employees Worked With
Guadalupe bar.
Report | Print
Jan 31, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa. We are glad to hear that our knowledgeable staff was able to assist you in getting the car you wanted. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We appreciate your business and hope to serve you again in the future.

January 24, 2024

The dealership is very helpful when I take my car for an oil change. Great job More

by A123ZORRO
Recommend Dealer
Yes
Report | Print
Jan 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa! We are delighted to hear that our dealership was able to provide you with helpful and efficient service during your oil change. Your kind words are greatly appreciated, and we look forward to continuing to serve you in the future.

January 23, 2024

Good service Good service done timely manner professional very friendly staff would recommend to friends and family More

by RMURRY221
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jan 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a positive review, RMURRY221! We are thrilled to hear that you had a good experience with our service team. Providing timely and professional service is a top priority for us, and we are glad that our staff was friendly and helpful. We truly appreciate your recommendation to friends and family. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

January 23, 2024

Get your car serviced someplace else. They have a non-negotiable diagnostic fee of $195.00. They fixed the problem with mine in less than 15 minutes with a fuse! Obviously it was the f More

by WADENE_MUSGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine in Service
Report | Print
Jan 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your feedback. We aim to provide an exceptional experience for all of our customers. We're sorry we may have missed the mark with your visit. Please reach out to us at (432) 614-0345 to let us know how we can do better.

January 20, 2024

Wait was way too long. Not enough mechanics working.. waited 1 1/2 hours to get the basic oil change. More

by CJY7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service clerk
Report | Print
Jan 22, 2024 -

Lithia Hyundai of Odessa responded

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (432) 614-0345. We hope to find a solution promptly.

January 17, 2024

Well kept informed , Eric’s very knowledgeable on what he does !! Recommend to all ! Thank you Eric ! Great job well done More

by Ochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Jan 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for your kind words, Ochoa! We appreciate your recommendation and are glad to hear that Eric was able to provide you with excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

December 22, 2023

Told me I would have to wait about an hour for an oil change. It took 2.5 hours. Not happy :( Also while I was waiting one of the managers was almost yelling at the employees and saying the f word. Ver More

by TARABALLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember the names of people in the service department.
Report | Print
Dec 26, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0345 to further discuss your concerns. Thank you and we hope to hear from you promptly.

December 17, 2023

Hyundai is the best dealership to go service your car you dont have to wait hours to get your oil change More

by MD.RIVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 19, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa. We strive to provide efficient and timely service to our valued customers, and we are glad to hear that your oil change was completed promptly. We appreciate your feedback and look forward to serving you again in the future.

December 15, 2023

VERY FAST SERVICE AND GREAT PEOPLE THAT WORK AT LITHIA HYUNDAI OF ODESSA SERVICE DEPARTMENT WAS GREAT. More

by EGonzales4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC GONZALES KRISTINE CAMPBELL
Report | Print
Dec 19, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service department at Lithia Hyundai of Odessa. We truly appreciate your kind words and are glad to hear that you found our service to be fast and our staff members to be great. Your feedback means a lot to us and we hope to continue providing you with excellent service in the future.

December 05, 2023

Good They were pretty fast and a nice waiting area with coffee water and snacks More

by EDENCASTILLO93
Recommend Dealer
Yes
Report | Print
Dec 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, EDENCASTILLO93. We're glad to hear that you had a positive experience with us. Our team works hard to provide efficient service and a comfortable waiting area for our customers. We appreciate your feedback and hope to see you again in the future.

1
...
14
15
16
...
79