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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,530 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,530 reviews

September 29, 2024

Delilah Carro was amazing to work with, she did everything she could to get us into the vehicle we wanted!! More

by JESSE21RUBIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Armendáriz
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Jesse. We are thrilled to hear that Delilah provided you with excellent service and helped you find the perfect vehicle. We appreciate your business and hope you are enjoying your new ride!

September 29, 2024

Kristine was helpful and kept open communication about the timing and work to be completed. More

by DQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Kristine at our service department. We are pleased to hear that she provided you with helpful and transparent communication throughout your visit.

September 29, 2024

I love how Johnny Ybarra and Ricardo Fuentes helped me in buying my car! The deal was smooth and hassle free! On the downside, I wish they would stop adding mark-ups on their vehicles! Mark-ups are a thing o More

by DGR81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with Johnny Ybarra and Ricardo Fuentes at Lithia Hyundai of Odessa. We appreciate your feedback and will take your comments into consideration.

September 29, 2024

The staff were very friendly. The facility was clean. I thought I was going to be waiting for a long time, but my car was ready with in an hour and a half. More

by DAGUILAR1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us! We are pleased to hear that our staff provided friendly service and that you found our facility to be clean. We appreciate your feedback and are glad that your car was ready in a timely manner.

September 26, 2024

She was amazing. Very polite, explained everything in detail. I would recommend Hyundai to friends More

by Chynacarlson1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our team member to be amazing and helpful. We appreciate your recommendation and look forward to serving you and your friends in the future.

September 25, 2024

You allowed your Salesperson to give away my truck . THE VAN I PURCHASED WAS NOT ROAD WORTHY .DIDN'T RECIEVE MY PAPERWORK OR MY EXTENDED WARRANTY WHICH I PURCHASED .I FINALLY RECIEVED MY PAPERWORK AFTE More

by DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal
September 25, 2024

My vehicle was there 6 weeks for a minor issue and while there suffered hail damage. I was never notified. Terrible service More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

She has always did her best to help me when a peace can off my door handle she stay in contact with parts until she got it in and painted for me More

by SUZEQ_1960_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are pleased to hear that our team member went above and beyond to assist you with your door handle. Your satisfaction is our top priority, and we appreciate your feedback.

September 24, 2024

Service went well. was informed every step of the way. And everything went very quickly. Will be coming back for my next car servicing. More

by NANCY52989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Nancy. We're glad to hear that you were kept informed throughout the service process and that everything was completed quickly. We appreciate your business and look forward to serving you again for your next car servicing.

September 22, 2024

Great service I appreciate the help I received from them I would definitely recommend to family and friends More

by Colemandenise7621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lithia Hyundai of Odessa responded

We apologize for any inconvenience this may have caused you. We strive to provide efficient and timely service to all of our customers. Thank you for bringing this to our attention. Let us know more about what happened and how we can remedy that for your next visit.

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