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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,479 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,479 reviews

August 19, 2024

They should be honest and report mistakes done when servicing customers and not hide it. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Service needs improvement. Not everyone is on the same page. Communication not on tap. My opinion. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

Eric is nice and polite, however, when he is out there is zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I belie More

by shellidbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

This is the only dealer that helped us with our trade. Went to three other dealers and they didn’t want to take the time or put in the effort to make a sale. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the great review! We hope to see you again soon!

August 16, 2024

He was very helpful in finding me what I wanted I'm very pleased and love my new car. More

by JULIEALLEN952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Hyundai of Odessa responded

We appreciate the five stars! Thank you for rating Lithia Hyundai of Odessa and have a great day.

August 15, 2024

KRISTINE WAS AWESOME AND EASY TO DEAL WITH. GREAT CUSTOMER SERVICE. HAD REPAIRS DONE AND WAS A GREAT EXPERIENCE. THANK YOU SO MUCH More

by oscar.rodriguez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Hyundai of Odessa responded

Thanks for taking the time to leave us a great review! We hope to do business with you again soon!

August 13, 2024

Everything was excellent with the exception of the safety glasses I had in my pick disappeared after having my vehicle serviced. More

by Doggrappler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us 5-stars! We hope to see you again soon!

August 07, 2024

Worked hard and fast to get us in the truck we wanted, we were happy More

by STACYMOLINA83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lithia Hyundai of Odessa responded

We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

August 07, 2024

They were very helpful and worked on my vehicle quickly and efficiently. I really appreciate Christine explaining everything that was happening with my car and the paperwork. She is friendly and careful! More

by YRAMI211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lithia Hyundai of Odessa responded

We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

August 06, 2024

I had such great service, went in for an oil change & tire rotation. Kristine was very friendly & helpful & my car was ready in less than an hour. I’m so glad I ended up buying a Hyundai when I got my ne More

by KIMANNGILBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lithia Hyundai of Odessa responded

We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

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