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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.3
1,477 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,477 reviews

October 07, 2024

My purchase at your Hyundai dealership, what’s the best car buying experience I have ever had. And I have bought several new cars. I love the fact that there was no pushing to buy warranties. It was quick. More

by YZAGUIRRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We are thrilled to hear that you had the best car buying experience at our Hyundai dealership. We appreciate your recommendation to friends and family.

October 06, 2024

Every part of the deal was smooth and easy to do. Explained to her what I wanted and she took care of it in about 20 minutes More

by RHANFELD1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa. We are thrilled to hear that our team was able to assist you efficiently and effectively. Your satisfaction is our top priority, and we appreciate your feedback.

October 05, 2024

Service times are improving. When I first started bringing my Elantra Hybrid in for oil changes, it would take more than an hour. This last time, I was out in about 15 minutes! More

by DANZNFOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and are pleased to hear that you have noticed an improvement in our service times. It is our goal to provide efficient and quality service to all of our customers.

October 05, 2024

They were quick to sell but didn't fill up all the washer fluid not clean inside terrible job More

by AYALA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richardo Fuentes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us. We apologize for any oversights in the preparation of your vehicle and will address this issue with our team. Your input is valuable to us as we strive to improve our customer experience. Please reach out to us at (432) 614-0345 so we can understand what happened so we can make this right. We look forward to hearing from you.

October 05, 2024

Excellent service No no no no no no no no no. Nope nope oak APL my I?!4 hey tvc Foch More

by H2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. If you have any further comments or concerns, please feel free to reach out to us.

October 04, 2024

Dealership it's awesome people and everyone we have good experience with new car thanks to everyone More

by RAULLOPEZ9859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Pena
2.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Munoz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Stanfield
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Thomas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodore Schroeder
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October 04, 2024

Worst experience I have ever had buying a car. Bought my car drove it a week sun roof broke, took it back for repair, almost 7 months later I got my car back with hail damage. The dealership told More

by Kaci359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us, Kaci. We apologize for the negative experience you had while purchasing your car and during the repair process. Your concerns are important to us and we will take this feedback into consideration as we work to improve our services. Reach out to us at (432) 789-2363... We want to make this right.

October 04, 2024

Very pleaseant work from everyone at the dealership and on time for the costumer assistance More

by MARTINEZDAYGORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our dealership. We are glad to hear that you found our team to be pleasant and that you received timely customer assistance. Your feedback is greatly appreciated.

October 03, 2024

They had one technician for all the customers, I had to wait 4 hrs just sitting there. More

by BALDOVALERIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us. We apologize for the extended wait time you experienced during your visit. We appreciate your patience and will take your comments into consideration as we strive to improve our service.

October 03, 2024

A very quick and painless trade in. Theodore was professional and not too pushy. Very satisfied with my new vehicle. More

by TIMOTHY.PAUL.RAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
Other Employees : Theodore Schroeder
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Oct 03, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Timothy. We are delighted to hear that Theodore provided you with a professional and hassle-free trade-in process. Enjoy your new vehicle!

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