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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
Vehicles
4.4
1,566 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,566 reviews

September 02, 2025

I was very satisfied how Kristina explained to me and recommended me to replace things that I wasn't aware. And send me video's of the dirty filters. So I was happy with service they gave me. More

by VICKYTREJO73
Recommend Dealer
Yes
Employees Worked With
Kristina
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August 31, 2025

Isiah was very knowledgeable and very polite . .knew what he was doing ...Will highly recommend him More

by MARTINLIFEZ88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Isiah and for recommending him. It's wonderful to hear that his knowledge and professionalism made a great impression during your visit.

August 30, 2025

They are always very nice and professional. It does seem that the service area is short staffed but efficient. More

by DMARTINEZ1953
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback. It’s wonderful to hear that you consistently experience friendly and professional service. Your observation about our service area is appreciated, and we’re glad our team’s efficiency stands out.

August 30, 2025

Surprisingly it was an easy car buying experience, employee was professional also pleasant. The establishment was very clean best part I love my new car. Would definitely be a returning costumer. More

by PPATRICIA626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Carrasco
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your experience and kind words. It’s wonderful to hear that you enjoyed a smooth car buying process and felt comfortable in our clean showroom. We're delighted that you’re happy with your new car and appreciate your feedback about our team’s professionalism and friendliness.

August 30, 2025

Sales is great service was great Theodore’s manners was also good, he answered questions, if Theodore couldn’t answer he found someone who would More

by TODDBRIDGEWATER58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and mentioning Theodore’s helpfulness and professionalism. It’s wonderful to hear that your questions were answered and that you received great service from the team. Your feedback is truly appreciated.

August 30, 2025

Yall have been a huge and an amazing part in this wonderful and much needed blessing!!! Big thank u's to Nick and Xavier for all ur help!!! And God above all else!! God bless u all!!🙏🏼🫶🏼❤️👏🏼 More

by ZAE272006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier Torres
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Sep 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and heartfelt message. It's truly appreciated, and Nick and Xavier will be delighted to know they made a positive impact during your experience. Wishing you all the best and many more blessings ahead!

August 23, 2025

Lies ,nothing but excuses and poor communication once I called and demanded to speak to management something was finally done More

by DANELLC8
Recommend Dealer
No
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Aug 25, 2025 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

August 23, 2025

Needed to have my maps updated, and they kept saying they could not update it, which is completely ridiculous! Don’t think I will be getting another Hyundai again! More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more.

Aug 26, 2025 -

Tracy responded

There is no sense in calling. All you keep saying is that you are unable to do it. No sense in calling and being told that again. You have my phone number if you want to call and tell me that you can update my maps.

August 14, 2025

We were traveling from Phoenix to Atlanta and ran into some battery trouble in Pecos and thankfully made it to Odessa and the Hyundai dealership. The lady in service was super helpful and kept us current More

by bsousley62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady in service Dept
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Aug 15, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing to stop by during your travels. It's wonderful to hear that our service team was able to assist you efficiently and keep you updated throughout your visit. We appreciate your feedback regarding the cost and are glad our team could help you get back on the road safely. Your kind words mean a lot, and we're grateful for the opportunity to have helped during your journey. Safe travels to Georgia!

August 05, 2025

They were very professional, quick and explained everything in detail. It was also very clean. More

by ARMAND.POINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for highlighting our team's professionalism and attention to detail. It's great to know you appreciated the cleanliness of our facility and the clear communication throughout your visit. Your feedback means a lot to us.

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