Lindsay Ford of Wheaton
Wheaton, MD
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1,078 Reviews of Lindsay Ford of Wheaton
Amazing experience while pirchasing a vehicle. I went in for a new flex that my wife fell in love with and to our delight the deal got worked out. I have never experienced two people so determined I went in for a new flex that my wife fell in love with and to our delight the deal got worked out. I have never experienced two people so determined to help out someone. I will recommend this dealership to anyone and everyone. I really enjoyed the hospitality that Antoine Tindal and Sarah Byrd provided my family during this period of buying this car, and then to turn around and help me get a dream truck that I absolutely love. Without their hard work and determination this would have never happened. More
It was horrible It's been 70 days and I'm driving around on the second set of temporary tags while waiting for the permanent tags to show up. I canceled the overpric It's been 70 days and I'm driving around on the second set of temporary tags while waiting for the permanent tags to show up. I canceled the overpriced extended warranty I purchased through the dealer in March. I'm still waiting for a refund. There are other issues such as unnecessary gap insurance that they piled onto the vehicle etc. My experience is that this dealership will screw in every way possible if you let them. My recommendation is "Don't buy from these guys" More
Excellent experience!! I recently purchased a 2015 Escape, which I absolutely Love, and had an amazing experience with the sales staff. Randy Flock, and Sara Byrd, went abo I recently purchased a 2015 Escape, which I absolutely Love, and had an amazing experience with the sales staff. Randy Flock, and Sara Byrd, went above and beyond my expectations and made my buying process a very memorable one. I would recommend them to anyone i know looking to purchase a new vehicle!! More
Reggie Mack Came to My Rescue Again! As a repeat customer, I knew just who to call when an drunk driver hit and totaled my daughters car. The unexpected need to purchase a used car ca As a repeat customer, I knew just who to call when an drunk driver hit and totaled my daughters car. The unexpected need to purchase a used car came with a small budget. I called Reggie Mac at Lindsay Ford and went to look at options when we found the PERFECT newer model car which was slightly out of our price range. He moved mountains and was able to create the deal that worked for us. We ended up buying the car tonight! Reggie Mac, at Lindsay Ford will always have a loyal customers here as they definitely know how to take care of us. Thank you. More
One of the better dealerships I have dealt with Avan Harrison worked with me quickly to get a used car that I liked. The purchasing was pretty quick and straight forward. I felt a bit pressured to Avan Harrison worked with me quickly to get a used car that I liked. The purchasing was pretty quick and straight forward. I felt a bit pressured to buy their warranty package which I did not want. It was discretely included in the price without previously informing me. I asked for it to be taken off and it was eventually. The good: The car I got was in very good condition, and given at a reasonable price. Avan made sure that I was happy with it, and gave me his number to call if I had any questions. It took some time for my car to get ready as they had a couple of recalls to take care of, but I think they did a bit of work on the car. They gave me a rental for all the days in which they were doing work on the car. They buffed out and repainted the back bumper, and made it look good as new. They have me four new tires which was great. The Bad: I was not very impressed with the level of detailing done. The car had just been given to the lot, so the interior was very dirty and had not been cleaned yet. I was promised the interior would be cleaned nicely, but found some gunk on the gear shift, spots on the rear view mirror, sticky tape from the previous inspection sticker on the windshield, and some wrappers and crumbs in a seat pocket. These were things that could have easily been cleaned up, but I believe only a superficial cleaning was done. There seemed to be a lack of communication from the sales team, and the technicians. We kept getting different stories on when the car would be ready, and how long it would take. This went on for 6 days. Finally on the last day when we were told everything was ready, it ended up not being ready for another 2 hours. I would like the thank Avan for being really good with us. He apologized for the miscommunication and offered a few things for us in exchange which was very nice. I would recommend anyone to visit this place, and especially Avan in particular. More
Beyond Excellence, PERFECTION! Speaking on behalf of my sister, who bought a car off of the grade A salesman David Rasnake. Mr. Rasnake went above and beyond to narrow down her choi Speaking on behalf of my sister, who bought a car off of the grade A salesman David Rasnake. Mr. Rasnake went above and beyond to narrow down her choices and put her in the car she really wanted. He showed her the pros and cons of each car and made her feel confident that she was making the right decision. He even bought us lunch because he felt like we shouldn't be hungry when making such a huge financial decision-totally agree! I would say go to Lindsay Ford and request David Rasnake, you will not be disappointed in his customer service skills, and ultimately his loyalty to the company. More
Deceptive . Worst Experience Ever. I leased a car and after a month they STILL hadn't processed the paperwork with Ford Credit. Then I received a call th . Worst Experience Ever. I leased a car and after a month they STILL hadn't processed the paperwork with Ford Credit. Then I received a call that they needed my signature on "something to correct an error". Luckily I read the paperwork because it changed the terms of the deal and monthly payment amount making the car more expensive. That is not how you negotiate and not how contracts work. Don't waste your time with them. There are far better dealers who act with honesty and integrity. More
ChyrellB My experience was awesome. I have been a customer since 2014 and I would not trade my experience for anything. Lindsay Ford of Wheaton rocks!!!. My experience was awesome. I have been a customer since 2014 and I would not trade my experience for anything. Lindsay Ford of Wheaton rocks!!!. More
Lindsay Ford Used Cars I was quite disappointed in my experience with Lindsay Ford Used Cars. The salesman mislead me when I asked about repairs that the vehicle needed and I was quite disappointed in my experience with Lindsay Ford Used Cars. The salesman mislead me when I asked about repairs that the vehicle needed and was cavalier regarding how soon the repairs could be made, the finance team did not adhere to my request, and the management team was slow to respond to my complaints about my experience. The team did not make me feel as if my business was important to them. More