Lindsay Ford of Wheaton
Wheaton, MD
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1,078 Reviews of Lindsay Ford of Wheaton
Wheaton ford service is awsome I love the service department . Always friendly faces and willing to help me . I pass 6 other dealers to come here:) Steve Capp makes sure I am always I love the service department . Always friendly faces and willing to help me . I pass 6 other dealers to come here:) Steve Capp makes sure I am always taken care of More
Great customer service! Great service from customer service to financing options. This is our 3rd car with Lindsay Ford. It is not only the buying experience but also their m Great service from customer service to financing options. This is our 3rd car with Lindsay Ford. It is not only the buying experience but also their maintenance services are outstanding. I would not go anywhere else. More
The Best!!!!! Great dealership!!!! Revived great help from great people. Bruce was very knowledgeable and broke down every detail. Bruce and Angie busted their butt Great dealership!!!! Revived great help from great people. Bruce was very knowledgeable and broke down every detail. Bruce and Angie busted their butts to get me a car. And it didn't take long either. Thanks a lot Bruce and Angie!!!!!! More
Friendly, helpful, and patient service. Great attitude. Sales Associate Pascal Philogene and Sales Manager Mike Traish were great to work with. They both showed considerable patience in walking through the Sales Associate Pascal Philogene and Sales Manager Mike Traish were great to work with. They both showed considerable patience in walking through the car purchasing process and were very knowledgable. The customer service experience was great through and through. More
EXCELLENT CAR SALESMAN I bought my car in 2014. The car salesman that helped me was Vince Cowan. Vince was extremely helpful before,during and after the car buying process. I bought my car in 2014. The car salesman that helped me was Vince Cowan. Vince was extremely helpful before,during and after the car buying process. He takes time to explain and answer any questions. If I were to rate just sales, I would give just Vince 5 STARS because he has excellent customer service. I gave the dealership an overall rating of 3 STARS because I had an unpleasant experience with the finance department. Daniel Ford was the finance manager I dealt with, i felt like all he cared about was me signing the dotted line and purchasing the car. Because after purchasing the car, his customer service went from an 8 to a 1. I had issues with my financing going through even days after I purchaced the car. They took forever to pay my previous car off, even after telling me that it would be done within the month. He wasn't answering calls and neither was he calling back; so I was left to dark as to what the issue was with getting my car financed. Buying the car wasn't an issue; but the financing portion and the lack of communication was such a hassle and that is the reason for 3 stars. If you end up going to this dealership, I would recommend VINCE COWAN as your sales person because he would always keep in contact with you and try his best to make sure the entire process is stress-free. More
" Great Services Packages Benefit " LyndsayFord is the most convenient location where you can expected the greatest services packages benefit you deserved. I purchased the 2015 Ford esca LyndsayFord is the most convenient location where you can expected the greatest services packages benefit you deserved. I purchased the 2015 Ford escape, black color that I decided few days later to switch with different color. Not only, I got the color I was looking for, but also I got additional features I never expected at the same price. I was assisted by the most energetic and problem solver woman, Sarah Byrd and Will. Both helped me to meet my expectations. Thanks again, Sarah and Will. Daddy Brown Mbaki More
Excellent Experience I purchased a new 2014 F150 STX on May 21, 2015, last years over stock, it was an excellent experience, the crew at Lindsay Ford were professional, po I purchased a new 2014 F150 STX on May 21, 2015, last years over stock, it was an excellent experience, the crew at Lindsay Ford were professional, polite, friendly, well groomed, they offered me lunch, and drove from to DC to Baltimore to retrieve the vehicle I purchased and delivered it to my residence, they explained everything in detail, answered all my questions gave me all their contact info in case I have future questions or concerns, and they were understanding that I lost the title to my trade in and that it will take 10 days for the replacement to arrive, great job Lindsay crew! Tod Downey More
Excellent Sales and Finance Staff, BEWARE OF: FLOOR MANAGER I recently bought a Ford from Lindsay’s in Wheaton MD. My grandmother and I had a wonderful experience with Reggie Mack a salesmen at the dealership. I recently bought a Ford from Lindsay’s in Wheaton MD. My grandmother and I had a wonderful experience with Reggie Mack a salesmen at the dealership. He was patient and very mindful of our budget. We had been to countless dealerships in the Silver Spring/Wheaton area and no one’s customer service compared to Reggie’s. Reggie was honest and treated us like we were family. When we finally found a car, we worked with Dilia Giron the finance manager. She worked diligently and efficiently in finding us the best interest rate. DO NOT WORK WITH THE FLOOR MANAGER: After I purchased the car, I came across it advertised online. I noticed that the price was slightly different than what I had purchased it for. When I went to the dealership with the print out of what I had found online I was directed to the “floor manager”. He completely made me feel embarrassed and belittled. He explained to me that the online price of a vehicle is never the actual sale price. When I still didn’t understand what he was explaining, he shouted for about 4 other salesmen to come over and presided to ask them the same question redundantly “what’s the difference between online pricing and dealership pricing?”. The salesmen all answered the same question over and over again. I left the dealership in tears, I was so embarrassed. At that moment I regretted buying a car from that dealership. I had two salesmen follow me to my car asking if I was ok. It’s such a shame that someone could treat a paying customer that way, and if he’s so bitter maybe he should look for a new profession. I would never recommend anyone to this dealer as long as this floor manager is still employed there. I would hate for anyone to feel that way after making such a large purchase. My rating are based on the service I received from Reggie and Dilia NOT THE FLOOR MANAGER More
Deroy Adams Bruce posted pics of cars on Instagram and said 1,000 down any credit. That was great marking but should be more realistic because most are more then Bruce posted pics of cars on Instagram and said 1,000 down any credit. That was great marking but should be more realistic because most are more then 1,000. So I came in the morning and told him I only had 1,400 so he took me straight to only one car . Should let people look around first . The car was like 4,000 so to some it up In order for me to get car I needed extra money n would be broke . I got the money because the car look to nice I admit. Was in there from 9:00-3:00 is the long. Nice experience for first car and bad credit. I give 4.7 and not 5 because I had spend more n only showed one car . Thanks Bruce More
Very satisfied customer Was able to upgrade to a solid vehicle at a great APR thanks to the team at Lindsay Ford of Wheaton. Dan and Dilia really made the car-buying experien Was able to upgrade to a solid vehicle at a great APR thanks to the team at Lindsay Ford of Wheaton. Dan and Dilia really made the car-buying experience quick and easy. Will recommend to family and friends. More