
Lindsay Chevrolet
Woodbridge, VA
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1,723 Reviews of Lindsay Chevrolet
Camaro to Go I kept my eye on Lindsay Chevrolet's website for almost two years waiting for the right time to purchase a Camaro 2LT. They by far had the best prices I kept my eye on Lindsay Chevrolet's website for almost two years waiting for the right time to purchase a Camaro 2LT. They by far had the best prices listed, and I also liked the selection of Camaro's that were always on the lot. (Most dealerships have the entry level options and then the out of range SS models, not much in between.) I visited Lindsay after having a poor purchase decision 30 days before, and needed an upgrade. Josh worked very hard to get the car in my monthly budget, including staying well after working hours and in the pouring rain. What impressed me the most was all of the follow-up calls and e-mails making sure that I was a happy client. With the coming renovations and great customer service, I would recommend the Lindsay team. More
1st Time Chevy Customer My wife and I were in the market for a SUV. We have looked at plenty of vehicles and we decided to go with the Chevy Equinox. Let me say that out sale My wife and I were in the market for a SUV. We have looked at plenty of vehicles and we decided to go with the Chevy Equinox. Let me say that out sales rep, Kelvin Mitchell, did an outstanding job. Not only was he very knowledgeable about the Equinox, he took time to answer all of our questions. He was very polite and he even entertained out kids. The dealership itself is full of professional people as everyone offered help, answered questions or provided my family and I with drinks and snacks. The sales manager, Johnnan "JJ" Johnson gave us a very fair price on our 2011 VW Jetta we were trading in. I have bought about 4 or 5 cars in the last 7 years, and today was the best experience I have ever had. I will be buying my next car at Lindsey Chevrolet! Rafael Webb More
TOTAL DISASTER!! -- Read before giving them your business!! My wife and I were sent to Lindsey Chevrolet from a friends/family relationship to look for a used Chevy Tahoe. We didn't find a Tahoe to our liking b My wife and I were sent to Lindsey Chevrolet from a friends/family relationship to look for a used Chevy Tahoe. We didn't find a Tahoe to our liking but we did see a Avalanche(73,000 miles) that caught our eye, so we proceeded to go through the process of financing and getting a monthly payment. 1st quote was $397(a month for 60 months)...... we couldn't do that much a month, so they asked us how much a month could you do?.... I said $350 is our max, well somehow they worked that out, so we were happy and signed the papers ..... We drive the car for 4 days and the Transmission gets stuck in 1st gear so I have it towed to the dealership (dealership was closed)...... now keep in mind we bought the car as-is ...... So the next morning we are on our way to the dealership and I get a phone call for the salesman asking us why the truck was back at the dealership... So I told him I was driving home from work and the Transmission locked up... he asked if I had got any kind of warranty .... and I said no ..... he said then I don't know what we can do for you but you can drop it off at the Service Department and see what they say... I told him we were almost at the dealership and we would see him when we got there.... so we pull up to the dealership and the salesman is out front.... we stop to tell him we were here thinking he would take us in and help us figure out what could be done... so we park and go to the front door and NO SALESMAN.... so we go inside and start the process of what could be done without his help.... Well the solution was for us to buy a 3 year service contract and Lindsey Chevrolet would back log it till the date we bought the car($2300 worth of insurance) ..... we bought it as-is so I wasn't really happy with having to come out of pocket with $2300 but I did sign papers buying an AS-IS car, so I figured we would get a new Transmission out of this and still 3 more years of bumper to bumper warranty ..... so with that in mind we sign the warranty papers...... we can't go without a car, so we ask if we could get a loaner?... they said yeah sure but we don't have any available right now but we will call you in a couple days and get you set up.... so we were cool with that... 3 days go by and we don't get a call so we call the dealership about the loaner.... still no Loaner Available, and they tell us if they didn't have one available by Monday they would set us up in a rental car( this was on a Friday) ..... so Monday afternoon rolls around and still no call from the dealership, so we call them and still no Loaner Available but they were in the process of getting us a rental...... so we finally get a rental later that day...... after we get in the rental, a week and a half goes by and no word from the dealership so we call just to check-up on the status of the truck and they tell us the warranty people were there and they would call and let us know the details after they left.........by the next afternoon we still haven't heard from the dealership and we decide to go to the dealership in person to find out what the warranty people had to say..... well they tell us the warranty people wanted them to do a break-down on the transmission to find out the cause of the failure and they would call us and let us know after they did the break-down and at this time they take back the rental car and put us in a Loaner car.... well we got no call for several days so we call to find out the details and can't get in touch with the person handling the service and that they would call us back later that day... we didn't get a call back so the next day we stop by the dealership to talk to them person-to-person and kinda get the run-around but that it was going to get handled, for us not to worry about it..... so another week rolls by and we call to check up on it, we find out that the warranty people denied the claim and they were going to go through another warranty company(which they would also back date to our vehicle purchase date).....after going back and forth with them over this for so long they finally tell us they are going to pay for the next warranty policy and get this taking care of and admitted to us that someone from their service department had called in the 1st warranty policy a week to soon and that is why the warranty people denied the claim! ..... the warranty company considered this to be a pre-exsisting condition....... so we aren't very happy but are ok with this because now it should get fixed and we don't have to pay for the warranty at all..... well another week goes by and no word from Lindsey so we call to find out the details and of course we get the they will call us back speech.... so the next day they call my wife and proceed to tell her that the new warranty people need the transmission broken down and to find out the cause of why it broke down, and that they needed our authorization to do so this time because if the warranty people deny to cover it we would be responsible to cover the break-down ($1300) ....... we say there is no way we are paying for the break-down, so they say for us not to worry about it they will cover it and get this taking care of...... now keep in mind that we drive by Lindsey almost everyday for work or to visit friends/relatives ..... so a week goes by and we see that truck hasn't moved from the spot it has been in (for 6 plus weeks) so we are done dealing with this because we are feeling like nothing is really getting done or should I say there is NO RUSH in getting this done and set up a meeting with their Public Relations person and we thought this would help or make things start moving to get our Truck done.....Well almost a week later we get the meeting and she listened to our story and said she would get to the bottom of this, because this is not they way LINDSEY CHEVROLET DOES BUSINESS ....... but after talking to her for an hour and a half and several people being brought into the meeting they came up with 2 solutions.... 1--- they just cancel out the whole sale all together and try to get us in another car.... or .... 2- they cancel the warranty contract(because they didn't think they are going to cover it anyway) and fix the Transmission themselves ......... either option we take they tell us that we could no longer have the LOANER CAR ........ Well after waiting 7+ weeks, neither one of these options sounded like an option we liked because if you were going to just kill the contract of the car sale, why didn't you just do that when we showed up 6 days later with the LEMON you sold us and saved US ALL THIS TROUBLE?..... and the 2nd option is back to no warranty on this truck (that broke down 6 days after we bought it), no 2nd car to get around with(we have 3 kids) for at least 2 weeks before we get the truck back and now we have to trust you to fix this truck the way it should be fixed! ...... so I look at my wife and say lets just nix this deal and call the Better Business Bureu and the extended warranty people(both of them) or even 7 on your side .... Well this INFURIATED the gentleman who had joined our meeting(that gave us these 2 wonderful options) enough to stand up and yell THAT IS IT THIS DEAL IS DONE, GIVE THEM BACK THEIR MONEY AND GET THEM OUT OF THIS OFFICE, I WILL NOT DEAL WITH SOMEONE WHO IS GOING TO THREATEN ME WITH 7 ON YOUR SIDE....... so after 7+ weeks of misery of limited contact by the dealership, and hassle of trying to find a solution to this whole nightmare of a car buying experience maybe this was the BEST RESULT we could have gotten!! ..... I do not suggest you deal with this dealership because during the whole 7+ weeks we got the run-around from 1 person to the next, each blaming the other for why it was taking so long to get done.......... and when nothing could be done they got ANGRY at US? .... You would think they would have been Very APOLOGETIC(at the very beginning), get us out of the current deal and convince us that they could get us into better car ASAP but instead we go through what we went through!! ..... so if you want to deal with Lindsey Chevrolet it just might be your NIGHTMARE story someone else reads!! .... I mean if this is how they treat a friend of a family member, then how might they treat you?........ I know my family will NEVER EVER deal with these people again!!! More
New camaro I knew I wanted a camaro and shopped around on the internet for a while and called and spoke with people at multiple dealerships. When I finally stopp I knew I wanted a camaro and shopped around on the internet for a while and called and spoke with people at multiple dealerships. When I finally stopped in at Lindsay to check one out and test drive it I was met by Raul. He was super friendly and got me Into one and took it for a spin. They did not have a bright yellow one in stock but he took the time to get one there for me asap with everything I wanted, and still beat the price of all the other dealers in town. Go see Raul, you will enjoy the experience. I couldn't be happier with the service I received from everyone at Lindsay, no games, no nonsense, just great!!! Everyone I had dealings with, Raul, Alphonso, and Matt were great, I wish car buying was always this easy, and from now on it will be for me because I'm going no where but Lindsay and I strongly recommend you do the same!!!!!! You will be happy you did. More
D. Mundy Purchased a Kia Sorento last weekend. The staff were very knowleagable and provided excellent customer service. The whole process was fast I would rec Purchased a Kia Sorento last weekend. The staff were very knowleagable and provided excellent customer service. The whole process was fast I would recommend this dealership to anyone who is looking for a vehicle. Stop shopping around the DMV, Lindsey is the place to go! More
Satisfied Customer I was very pleased with the customer service that I received from Tony Dicola and Keith Offenberg. Both gentlemen were extremely helpful answering eve I was very pleased with the customer service that I received from Tony Dicola and Keith Offenberg. Both gentlemen were extremely helpful answering every question that I asked. They were both polite and full of positive energy, making me feel very comfortable about the process. I left the dealership a very satisfied and would gladly do business again with Lindsay Chevrolet! More
2015 Tahoe Overall experience was good. Daniel Mattison was great. Down to earth and easy to talk with. The entire process took a long time but looking back at Overall experience was good. Daniel Mattison was great. Down to earth and easy to talk with. The entire process took a long time but looking back at it I understand the whole process takes time. I was a little annoyed that the internet price was not available for me because of rebates offered that I was not eligible for but Daniel worked with his supervisors and ultimately made me an offer that was close enough. I recommend these guys if your in the market for a new vehicle. Lindsay Chevy's offer was much better than my local Chevy dealer and was worth the 100 mile drive. Thanks again Daniel. Let me know when you're going to ship the all weather floor mats. More
Needed new car I have to say that even though it was an all day affair to buy my husband his car, Alvin Bryant could not have been friendlier and more accommodating. I have to say that even though it was an all day affair to buy my husband his car, Alvin Bryant could not have been friendlier and more accommodating. Thank you for your ease with buying this car. More
Excellent Service, Exellent Vehicle Just plain great, friendly service. Overall outstanding experience and well worth the hour and half trip to get to the dealership. I got a great tru Just plain great, friendly service. Overall outstanding experience and well worth the hour and half trip to get to the dealership. I got a great truck at an amazing price and highly recommend this dealership. More
MS DOROTHEA PACK...........THANK YOU ;-) MS, PACK THANK YOU SO MUCH FOR YOUR TIME!!! AND LISTEN TO MY NEEDS, MY REQUEST!!! AND EXPLAINING TO ME AND MY BABY GIRL ( ARIEL ), YOUR KNOWLEGE OF T MS, PACK THANK YOU SO MUCH FOR YOUR TIME!!! AND LISTEN TO MY NEEDS, MY REQUEST!!! AND EXPLAINING TO ME AND MY BABY GIRL ( ARIEL ), YOUR KNOWLEGE OF THE CAR, YOU SOLD ME... AND TAKING THE TIME TO EXPLAIN EVERY DETAIL OF CAR, WALKING ME THUR EACH DETAIL WAS TRULY OUTSTANDING AND PROFESSIONAL... FROM THE SECOND WE MEET I KNEW...... THERE WAS NO DOUBT IN MIND THIS LADY KNOWS HER JOB!!!. I FELT THE QUALITY OF SERVICE WAS OUTSTANDING. AND I TRULY WANT YOU TO KNOW IT IS RARE TO FIND A PERSON IN SALES WILLING TO TAKE THE TIME YOU SPENT WITH ME EXPLAINING MY PURCHASE AND ALL THE BENIFITS OF MY NEW CHEVY SUV.... AS A WOMAN IT IS IMPORTANT TO ME THAT EVERYTHING IS EXPLAINED AND SHOWN TO ME ALL DETAILS OF MY SUV...... I WANTED TO EXPRESS TO YOU THE EXCELLCENT JOB YOU PERFORMED ............ CHEVY SHE IS NUMBER ONE.......... More