Lindsay Chevrolet

Mr. Alfonso Brooks and His General Sales Manager, Coslyn Ceballos provided my husband and I great customer services during the purchase of our 2011 Chevy Cruze. We would like to convey our thanks of a grea Ceballos provided my husband and I great customer services during the purchase of our 2011 Chevy Cruze. We would like to convey our thanks of a great job well done.Also, we appreciate the work ethics and hope that both Mr. Brooks and Mr. Ceballos will continue to have great success. More

Absolutely horrible. I live in NC. I called Lindsey Chevrolet to inquire about a used truck I found on Auto-Trader.com. The salesman informed me that the truck was still available. I asked about my tra Chevrolet to inquire about a used truck I found on Auto-Trader.com. The salesman informed me that the truck was still available. I asked about my trade and told him what it was i.e. (year, millage, condition...) He said no problem we can do this. I drove 4 hours on a Saturday to get this truck. I had pre-approval from my own bank for the loan this should have taken driving included maybe 10 hours...4 hrs there, 2 to test drive and buy truck and 4 hrs back... it did not). The salesman was incompetent and the sales manager was rude. I was told that they were wrong and could not give me the trade value I was offered before. I asked for my keys to leave and expressed my anger that I had just wasted a tank of gas and my Saturday because of a lie and the sales manager refused to give me my keys back. After over 3 hours of arguing and haggling with these people, they finally gave my the deal I was promised. Now I go to the finance staff who was also insanely rude, I was cramped into an office with a man who spoke broken English at best, he was very hard to understand at times and would act offended if he was asked to repeat something. I told him that I had my own financing, but he continued to go over my finance options with me offering me extended warranties and other extras that I had already declined. I again got upset and told him that I was not interested in anything accept signing and leaving so that I could get home to my dog who had been locked in a crate since 7:30am and it was now 4:30pm. I finally got out the door with my truck, it only took (round trip with dealership nightmare) 16 hours to buy a truck I was already approved for and drive 8 hours round trip. By far the worst car buying experience I have ever had, I felt abused and dirty when I left this dealership. I do not recommend this dealership! More