Lindsay Chevrolet
Woodbridge, VA
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1,750 Reviews of Lindsay Chevrolet
1 STAR — UNPROFESSIONAL, UNCOMFORTABLE, AND CONCERNING FINANCING PRACTICES I am extremely disappointed with my experience at this dealership, particularly with the finance manager, Lyndsey Selwaeh. What FINANCING PRACTICES I am extremely disappointed with my experience at this dealership, particularly with the finance manager, Lyndsey Selwaeh. What should have been a straightforward and transparent vehicle purchase turned into an uncomfortable and frustrating experience. Throughout the financing process, Lyndsey Selwaeh repeatedly pressured me to purchase additional products and services that I had clearly expressed no interest in buying. Rather than respecting my decisions as a customer, I felt as though the priority was maximizing the dealership’s profits instead of providing honest, professional service. What concerned me even more was overhearing Lyndsey Selwaeh mention that she was “holding 3 points” on my loan. As a customer, this immediately raised serious questions about whether my financing terms were being presented transparently and whether I was being charged a higher interest rate than necessary. Customers should never have to question whether a finance manager is prioritizing their financial interests or the dealership’s additional profit. Given my understanding that this dealership has previously faced FTC-related legal scrutiny, I find these concerns particularly troubling. I believe upper management, corporate leadership, and the appropriate compliance department should carefully review this transaction and investigate whether the financing practices involved comply with applicable consumer protection standards. I would specifically like management to review the interest rate offered to me, any potential dealer markup, and the manner in which additional finance products were presented. A finance manager is supposed to help customers understand their financial obligations, not make them feel pressured, intimidated, or taken advantage of. I left this dealership feeling uncomfortable, disappointed, and questioning the integrity of the entire financing process. My question to upper management is simple: Is this the standard of transparency and professionalism your dealership expects from its finance department? Customers deserve honesty, respect, and fair treatment, especially when making one of the largest financial purchases of their lives. I strongly encourage corporate management to take these concerns seriously and conduct a thorough review. Transparency should never be optional when customers are trusting your dealership with their money. I strongly encourage cooperate to investigate the finance department. What makes this situation even more disturbing is my concern regarding finance manager Lyndsey Selwaeh reported criminal history involving allegations of forgery and perjury. If these matters are reflected in her criminal record, I believe they raise serious questions that corporate leadership should address regarding the standards and oversight applied to employees entrusted with customers’ sensitive financial information. A finance manager has access to Social Security numbers, credit applications, income verification, banking information, and legally binding financial documents. Customers should be able to trust that these responsibilities are handled with honesty, transparency, and integrity. I am deeply disappointed that a dealership of this caliber would leave customers questioning the integrity of its financing department. My concern is not simply about someone’s past. It is about whether appropriate safeguards, oversight, and accountability are in place when employees handle customers’ financial information and negotiate loan terms. Between the pressure to purchase unwanted products and my concerns about the three-point interest-rate markup I overheard, I believe this experience warrants a formal investigation by corporate management and the compliance department. I wouldn’t recommend buying a car at that dealership accepts felons working for their company. More
Want to buy a Silverado 2500/3500? Dont, General Motors and their dealerships will lie to you and tell you these trucks come with the Allison Transmission. They in fact do not. The 10 Dont, General Motors and their dealerships will lie to you and tell you these trucks come with the Allison Transmission. They in fact do not. The 10 speed transmission is a GM built transmission, with GM allowed to use the Allison name due to a licensing agreement. Allison "certifies" the transmissions allowing GM to use the Allison name. Again NOT REAL ALLISON TRANSMISSIONS, the sales rep will try to convince you that it is and not explain this. You can google 10L1000 GM transmission Allison Partnership. Which will show you this is all true. I am the guy who will not let this go, and will expose every dealership and corporate until the public is told the truth. More
I want to recognize Ruby Cubias for the exceptional service she has provided during my last few visits to Lindsey Chevrolet. She has consistently been responsive, communicative, knowledgeable, and genu service she has provided during my last few visits to Lindsey Chevrolet. She has consistently been responsive, communicative, knowledgeable, and genuinely friendly. Every interaction with her has been professional and stress-free. Most recently, I found myself in a difficult situation when my truck was on the verge of being derated to 4 mph, which would have left me without reliable transportation. Ruby understood the urgency of the situation and was able to get me in on very short notice. Not only did she make sure my vehicle was taken care of quickly, but she also had a loaner vehicle ready and waiting for me so I could continue with my daily responsibilities without missing a beat. Her resourcefulness, attention to detail, and willingness to go above and beyond for customers truly set her apart. It's clear that she takes pride in her work and genuinely cares about providing a positive customer experience. Ruby is an absolute pleasure to work with and a valuable member of the Lindsey Chevrolet service advisor team. I highly recommend working with her if you are looking for outstanding customer service and someone who will advocate for her customers every step of the way. More
We love bringing our car for servicing to Lindsay. Gregory Byram is an excellent employee. He is very professional, answers all of our questions. Lindsay is very lucky to have him. The mechanics a Gregory Byram is an excellent employee. He is very professional, answers all of our questions. Lindsay is very lucky to have him. The mechanics always do an exceptional job. More
The mechanical work was very good but during the process of moving the truck the person opened the truck door into something putting a dent in the door and chipping the paint. This was not called to my att of moving the truck the person opened the truck door into something putting a dent in the door and chipping the paint. This was not called to my attention but I did note it to the service writer. More





