Lindsay Chevrolet

Recalls After several calls the dealership handled my problem. They sent a tow truck and picked up the car and provided me with a loaner until the car is out After several calls the dealership handled my problem. They sent a tow truck and picked up the car and provided me with a loaner until the car is out of the shop. More

Professional salesman Our initial impression was not good when the salesman we made an appointment with was not in when we arrived nor were the cars we were interested in. Our initial impression was not good when the salesman we made an appointment with was not in when we arrived nor were the cars we were interested in. However, Alvin Bryant took over and was extremely professional and courteous the entire time. Although the cars we came in to see were already sold, Alvin found another car that was even better and gave us a fantastic price! I also appreciate his follow through to make sure we were happy even a month later. Thank you, Alvin! More

Cruze When I got there the staff was really friendly our sales consultant Kelvin was very informative , any questions I had he was able to answer right away When I got there the staff was really friendly our sales consultant Kelvin was very informative , any questions I had he was able to answer right away was very professional. Kelvin took the time to explain everything that was going to happen if anybody needed to buy a car I recommend they go to Lindsey Chevrolet More

Best Buying Experience of my life! Alfonso is a rock star!! I have been purchasing automobiles for over 25 years, and I have never had such a wonderful experience as I had at Lindsay Chevrolet in Woodbridge, VA I have been purchasing automobiles for over 25 years, and I have never had such a wonderful experience as I had at Lindsay Chevrolet in Woodbridge, VA. Even though they are currently in the middle of a huge renovation, the dealership was as neat and well organized as the Ritz Carlton! The staff was extremely cordial and made me feel as if I were dealing with family. Mr. Alfonso Brooks is a rock star!!!!! His superior knowledge of the automobiles and the products that the dealership sells is outstanding! Alfonso epitomizes true honesty, character and a great desire to meet the needs of his customers. Throughout my entire buying experience, he made me feel as I was the only customer in the dealership; he answered all my questions accurately and thoroughly, listened to my automotive needs and desires attentively and responsively, he truly valued my time, and displayed the utmost hospitality. Alfonso also knew absolutely everything about the car I wanted to purchase. He introduced me to all the departments of Lindsay Chevrolet, and ensured that before I drove off in my new car, I was fully integrated into the dealership’s service department schedule for future routine service on my new car. Now that is dedication to service!! Alfonso even had my car washed and detailed before I left the dealership!! I’ve had my new car for a week now, and he’s even called me twice to ensure I was happy with my purchase and just to see generally how I was doing. I wish I could clone this guy and have him on my staff in my office!! We sure could use his dedication to excellence! Mr. Alfonso Brooks is deserving of the highest accolades for his superior salesmanship, extreme professionalism and dedication to world-class customer service. The finance department at Lindsay Chevrolet is too great for words!! They found the best terms for me and financed me efficiently and effectively. They are the greatest financiers I’ve ever had the pleasure of working with. I have truly found my new car buying home. I will always shop at Lindsay Chevrolet, and I encourage everyone in the metropolitan Washington to purchase their automobiles there too!! Keep up the great work Lindsay Chevrolet!! You’re the best in the business!!! More

2014 Chevy Impala I purchased a 2014 Impala from Lindsay Chevrolet and Kelvin Mitchell was my seller. Kelvin did an outstanding job of going over the car from bumper to I purchased a 2014 Impala from Lindsay Chevrolet and Kelvin Mitchell was my seller. Kelvin did an outstanding job of going over the car from bumper to bumper. He answered all of my questions and he was very professional. When I went to finance, Keith Offenberg did everything he could to fit my budget with the loan and really got my payments down. This is the best experience I have had purchasing a car. More

terrible service and price deception manager is arrogant I drove 250 miles to lindsay Chevrolet thinking that deal was done on car and all I had to do is sign paperwork when I arrived I found this not to be I drove 250 miles to lindsay Chevrolet thinking that deal was done on car and all I had to do is sign paperwork when I arrived I found this not to be true. Credit app was lost. Price quoted was not true price due to not qualifying. Even though several emails stating I did qualify. Then to be ridiculed by sales manager JJ. To the point he was within inches of my face as a threat. So I leave dealership. Trying to speak with GM which no one would tell me name. Finally after several emails and calls. GM. Paul Smyth calls me and basically blames me and my credit for the issues and since I won't be purchasing a car from him there is nothing he can do. There Was No Apologies From Him About The Manner They Deceived The Price And Also The Harassing Attitude His Sales Manager JJ portrayed. I asked to speak to owner Chris Lindsay and Paul said I didn't have to and there is nothing to be done and hung up phone on me. Overall very high pressure lying sales team and sales manager and to the point very aggressive and attitude to which it was harassment and embarrassing to me and my family More

Great Experience! I bought a new Chevrolet Malibu today at Lindsay Chevrolet and was very impressed with the service I received. I got a nice long test drive, I got an I bought a new Chevrolet Malibu today at Lindsay Chevrolet and was very impressed with the service I received. I got a nice long test drive, I got an amazing price on a very nice car, and not once did I ever feel prrssured to buy something I didn't want or need. I only said no once and we moved on. When thecar came out it was in perfect condition and very clean. They even jumped in with me to help set up my On Star and point out many other features on the inside of the car. Not once did I ever feel like they were trying to rush through. They answered every question I had and we took as much time as needed figuring out monthly payments and again I stress,I never felt pressured. I would go back to Lindsay anyday to buy a car. I would highly recommend them. Five stars! More

Worst Dealership Experience In March 2014 I took my 2005 Saturn Ion to Lindsay Chevrolet because of the ignition switch recall. My service advisor was Diana. She put me in a rent In March 2014 I took my 2005 Saturn Ion to Lindsay Chevrolet because of the ignition switch recall. My service advisor was Diana. She put me in a rental. It took them four months to complete the recall. In the beginning of July on the first Friday I went to Lindsay to pick my car up. It took them 30 minutes to find my car. When I was walking to my car I noticed three deep large scratches on the driver's side rear door. I had that side of the car repainted two months before taking it in for the recall. I was too upset to talk to Diana so I drove home to cool off. I called her when I got home and she told me to bring the car in next Friday. On Monday, I was driving to school in Columbia, MD and as soon as I got on the highway there was a loud thumping noise coming from the front that increased with speed and when you applied the brakes the steering wheel shook violently. I called Diana about these two new problems and she said to bring the car in on Friday. I dropped the car off on Friday and was put in a rental. I was called by Diana a week later and she told me they have to machine the brakes and I have to pay for two front tires. I asked her about the scratches and she said that would be taken care of too. I have no idea why I am paying for tires because the dealer let my car sit for months even though their work order I received today says 2 months. So they are lying. I totally disagree with machining the rotors and pads too. They let the car sit and it damaged my tires and brakes. I had to call Diana to find out my car was done. Today I went to pick up my Saturn and I paid for the tires. They parked my car on the side of the building and there were parking spots in front of the service center. When I got to my car I found that the scratches were still there and it looks like they tried to buff them out. They are way to deep to buff out. The window weather striping was out of place too. They also put several new scratches on my rear bumper at the driver's side. To add insult to injury I got an e-mail from Sean Kim offering me $2100 for my car. Absolutely crazy. I am a retired disabled veteran and have been a loyal GM customer for 22 years. I have never seen a dealer show such disregard and lack of care for someone's car. The quality of work to my car is subpar. This experience is the final straw for me; I will never deal with GM again. And word gets around. More

1st New vehicle bought I was in the market for a truck for work and was searching the internet and saw the truck listed and called about the price stated and the person I ta I was in the market for a truck for work and was searching the internet and saw the truck listed and called about the price stated and the person I talked to then said that was the price. So when we got there and started talking the salesman started telling me about things I didnt get and gave me the new price and it was alot higher but after hagling I got the price I needed to be at.The only thing I am upset about is the truck was on the internet as having a cd player and when I got there and asked, I was told that was not an option on that truck and it didnt have one. I understand why they advertise the way they do to get the people there and look, it is a little shady I think. Almost all dealers do it this way. But overall, Tony did a wonderfull job working the kinks out and setting me up with a new truck. I will tell people about my experience and how well treated I was and How they treated me with respect. Very good experience and thank you all at Linsday Chevrolet for that More

Tony's Greeeeat! Tony did an excellent job handling all my needs when I purchased my car. Buying was hassle free and I got the price I wanted to pay. Tony did an excellent job handling all my needs when I purchased my car. Buying was hassle free and I got the price I wanted to pay. More