Back

Lexus of North Miami - Service Center

North Miami, FL

4.5
965 Reviews

965 Reviews of Lexus of North Miami - Service Center

Sort by
December 30, 2024

The service was great. Bobby R was very nice and took pride assisting amen with the services I needed. The only thing I wish they had was loaners More

by SIERRABR89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lexus of North Miami responded

We're glad to hear Bobby provided great service at Lexus of North Miami! We appreciate your feedback and will certainly take note of your suggestion regarding loaners. Thank you for choosing us!

December 30, 2024

The employee was very nice and the service work done on time , overall experience was great More

by terry198541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you, Terry!

December 30, 2024

When I came into the dealership very clean very professional setting customer service was excellent I love the accessories shops the complimentary snacks wait was not long at all I'm very satisfi More

by BrendaMcdaniel344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Lexus of North Miami responded

Brenda, we're delighted to hear you enjoyed your visit and the amenities at Lexus of North Miami! Thank you for sharing your experience with us.

December 29, 2024

Awesome experience and staff were very professional and make sure their clients are happy when they leave the dealership, More

by vghand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Stillwell, Anna Chebotova
Dec 31, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with us at Lexus of North Miami! We're delighted to know our team provided professional service and ensured a happy visit. Safe travels in your new vehicle!

December 29, 2024

Five start service Great customer service Fast IN and OUT Great employee Good job on the car More

by JBARBIERI83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Stillwell, Jose Almonte, Anna Chebotova
Dec 31, 2024 -

Lexus of North Miami responded

The team at Lexus of North Miami loves seeing great reviews! Thank you!

December 29, 2024

Very efficient and friendly. Good human relation and timely. They did a very good job More

by AKINLOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan vellon
Dec 31, 2024 -

Lexus of North Miami responded

Thank you for reviewing Lexus of North Miami! It was so kind of you to share your experience.

December 29, 2024

I was very well attended and friendly by Eric Garcia, who tried to solve my problem very quickly. More

by POJA1747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Dec 31, 2024 -

Lexus of North Miami responded

Thank you for the great review of Eric. We look forward to seeing you again at Lexus of North Miami!

December 28, 2024

The people are GREAT, not so sure about the product though. Have the strange feeling Lexus tried to make a silk purse out of ax sows ear. Too bad, I have been loyal and satisfied with the product up ti More

by pilar4104
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lexus of North Miami responded

Thank you for your feedback! We're glad to hear that our team at Lexus of North Miami made a positive impression. We appreciate your loyalty and hope we can address any concerns about the product in future visits.

December 28, 2024

The service was wonderful. The only issue I had was my dashboard default was reset, and I did not really appreciate it because it took me quite a longtime to get it back More

by rjmia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
Dec 30, 2024 -

Lexus of North Miami responded

We're glad to hear you enjoyed the service at Lexus of North Miami! We apologize for any inconvenience with your dashboard settings and appreciate your feedback. If there's anything else we can do to assist, please let us know!

December 27, 2024

The service was standard. I picked up my car in the evening and there was no explanation as to what was done and what was needed and why. Just written on the invoice that I ne More

by natasha.events
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can not remember
Dec 30, 2024 -

Lexus of North Miami responded

Thank you for sharing your feedback with us, Natasha. At Lexus of North Miami, we strive to provide clear communication and efficient service, so we're sorry to hear about the confusion during your visit. We'll make sure to address these concerns with our team and improve the experience moving forward. Your patience is appreciated!

...
39
...