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Lexus of North Miami

North Miami, FL

4.6
3,986 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,986 reviews

April 07, 2025

I am grateful that Lexus provides loaners when servicing our cars. The Loaner dept however needs better organization .Either it is understaffed, or the staff are not motivated to do their job description. T More

by GFWCESTMOI
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear that the loaner service is appreciated, but we're sorry about any inconvenience caused by staffing issues at Lexus of North Miami. Your comments have been noted and will be addressed to improve our services moving forward. We appreciate your patience and understanding!

April 06, 2025

Lexus of North Miami has been selling us cars for many years. We have always received outstanding service and sales. More

by Saweisberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of North Miami responded

Saweisberg, thank you for your continued trust in Lexus of North Miami! We're delighted to hear that our service and sales have consistently met your expectations. We are looking forward to serving you in the future!

April 06, 2025

Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks More

by art38super
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan hernandez
Apr 07, 2025 -

Lexus of North Miami responded

Thank you for the kind words! We're delighted to hear that your experience at Lexus of North Miami was amazing. Our team is always here to help, and we appreciate your support!

April 05, 2025

Always I receive a good services, they take care any questions that I have . I highly recommend this dealership More

by monica_sand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of North Miami responded

We're delighted to hear that you've consistently received great service at Lexus of North Miami, Monica! Thank you for recommending us, and we're always here to assist with any questions you may have.

April 05, 2025

Everything went well , car was serviced accordingly as I went inside for a coffee at the coffee shop More

by elusro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Apr 07, 2025 -

Lexus of North Miami responded

Thanks so much for your review. We look forward to your next visit to Lexus of North Miami!

April 05, 2025

Sierra was amazing ! The deal went smoothly and got us the best deal possible! Best experience in years with a Sales Associate in a dealership! More

by randy1696
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of North Miami responded

Randy, it's fantastic to hear that Sierra provided you with such a smooth and positive experience at Lexus of North Miami! We appreciate your feedback and hope you're enjoying your new ride.

April 05, 2025

Bobby is always stellar, welcoming, patient & willing to answer questions I have. Takes excellent care of me every time More

by lauralpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Lexus of North Miami responded

It's wonderful to hear that Bobby consistently provides stellar service at Lexus of North Miami. We're glad you feel well taken care of, and we appreciate your kind words!

April 03, 2025

It was difficult to get timely and transparent-seeming information from our representative. He seemed annoyed at having to answer questions. We left spending a lot of money and wondering if we had been “h More

by laurabdavidoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Semon
Apr 23, 2025 -

Lexus of North Miami responded

Laura, I'm sorry to hear about your experience with our service department. We strive for clear communication and helpfulness, so it's concerning that we fell short during your visit. I'd like the opportunity to address this issue directly and restore your confidence in us — please feel free to reach out at any time. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 03, 2025

Very pleased with the leasing transaction and the services provided by Terry Bean. He was very knowledgeable, friendly and professional. Would highly recommend him, and Lexus. More

by STJEHORTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that Terry provided you with such a positive leasing experience at Lexus of North Miami. Thank you for recommending him and our dealership! Enjoy your new lease!

April 02, 2025

En lo particular he tenido muy buena experiencia en este Dealer, siento que el personal es muy atento y calificado y el servicio que prestan está a la altura More

by yoandraed90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of North Miami. Nos alegra saber que nuestro equipo fue atento y calificado durante su visita. Esperamos poder servirle nuevamente pronto, Yoandra!

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