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Lexus of North Miami

North Miami, FL

4.6
2,912 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,912 reviews

May 02, 2023

Maria was AMAZING from start to finish! She was kind, helpful, found the exact car I wanted, got me a good deal, and made sure everything went smoothly. She also called me after I took the More

by magali.h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
May 03, 2023 -

Lexus of North Miami responded

Thank you for your 5-star rating and shoutout to Maria! Congratulations on your new ride! –The Lexus of North Miami Team

April 29, 2023

I love this place, it has a good and clean environment, I love working with Maria because she is an easy person to deal with and very friendly, she treats the client with great respect and offers a transpare More

by Jeidy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
May 01, 2023 -

Lexus of North Miami responded

Jeidy, we're thrilled to hear that you had an enjoyable experience with us here at Lexus of North Miami. We're glad that Maria, Angel and Mathew could offer you their expertise and make sure you left completely satisfied. It means the world to us that you recommend our dealership 100%. Thanks for trusting us!

April 24, 2023

Thank you Denis for this amazing experience! I’ve been to many dealerships and never met such a professional approach with experience and knowledge that he has. More

by Dmitriy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Torres
Apr 24, 2023 -

Lexus of North Miami responded

Thank you for the review, Dmitriy! We are so glad to hear that Denis delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of North Miami!

April 23, 2023

My recent experience was not my first visit to this dealership. As always, the customer service was consistent, positive, and professional. I feel like Maria Morrone is my “personal car shopper” becaus More

by Janemiskell22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Apr 24, 2023 -

Lexus of North Miami responded

Jane, thank you for the review! We are thrilled to hear that you had such an outstanding experience working with Maria and the Lexus of North Miami team. Drive safely, and we will be sure to pass on the kind words!

April 17, 2023

As always, I experienced excellent quality and service at this dealership. I am very appreciative. More

by Lisetth Davila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Apr 18, 2023 -

Lexus of North Miami responded

Lisetth, thank you so much for sharing your experience at Lexus of North Miami!

April 15, 2023

Very professional, knowledgeable and helpful. Made my leasing experience very easy and pleasant. Highly recommended! More

by cristiansimion7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Apr 18, 2023 -

Lexus of North Miami responded

We appreciate your kind words and recommendation, Cristian! It's great to hear that our team at Lexus of North Miami was able to make your leasing experience a positive one. Thank you for your 5 stars, and we hope to see you again soon!

April 06, 2023

Simple 10000 miles service. I asked to check the doors alignment (excessive force to close them) and I asked to activate the automatic windows/sunroof closing when locking the c More

by AGARKAUSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Semon Mor
Apr 18, 2023 -

Lexus of North Miami responded

I am sorry to hear that we left you with a negative impression. Firstly, we pride ourselves on thorough, meticulous service and it is disappointing that your service visit didn't meet your expectations. In addition, we never want to provide unwanted communication to our guests and we will use your comments to improve. In the meantime, if there is anything else we can do for you, please don't hesitate to give me a call directly. Thank you, Sean Kamal - General Sales Manager - 786-528-3779

April 03, 2023

Maria was extremely knowledgeable, kind and patient. She makes the car buying experience stress-free and pleasant. She’s honest and truly cares about her customers. More

by ZM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Apr 04, 2023 -

Lexus of North Miami responded

Thank you for reviewing Lexus of North Miami! We will pass along your shoutout to Maria and the team. Safe travels in your new ride!

March 30, 2023

Denis Shadrin made my leasing experience the best I ever had!!! He's professional, knowledgeable, easy to work with, straight and honest. I ended up leasing a 2023 ES350, he listened to my needs and his f More

by rkmiami
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Lexus of North Miami responded

Denis is just as you say! He has a passion for assisting clients and provides top-notch service. We will pass along your kind words to him. Thank you for trusting the Lexus of North Miami team with your business. Enjoy the 2023 ES350!

March 27, 2023

La atención fue súper excelente de todas partes lo recomiendo y saldrá contento con maria More

by Adrian101297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Mar 28, 2023 -

Lexus of North Miami responded

Adrian, gracias por la reseña! Apreciamos el apoyo y esperamos verle en Lexus of North Miami en el futuro!

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