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Lexus of North Miami

North Miami, FL

4.6
2,906 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,906 reviews

August 23, 2023

This dealership provided excellent care of my family and I. Diego was positive and friendly which made choosing my Lexus come so easy. More

by Stacey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Lexus of North Miami responded

Stacey, we're delighted to know that Diego and our team at Lexus of North Miami made your car buying experience a positive one. Enjoy your new Lexus!

August 10, 2023

Approximately a month and a half ago we reserved a new car from Lexus of North Miami. We are located in NC and love the dealership we work with here, however the Miami dealership was offering a substant More

by Kmachikas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gus Arcon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jhan Suarez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amiri
Aug 11, 2023 -

Lexus of North Miami responded

I'm really sorry to read about your experience. This is not the level of service we aim for and I apologize if our communication has been less than satisfactory. Your concerns are important to us, especially regarding the delay in receiving your permanent tags. Please reach out directly so that we can address this issue promptly and ensure you're taken care of properly moving forward. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

Aug 11, 2023 -

Kmachikas responded

Unfortunately, I have left a message for you and you have not responded.

August 03, 2023

María is very professional and dedicated to make easy deal,and helpful person like a family . More

by Jorge.Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone, Lina Bautista
Aug 04, 2023 -

Lexus of North Miami responded

We are so glad to hear that María made you feel like part of the Lexus of North Miami family. Thank you for working with us, Jorge.

July 21, 2023

Great experience! Everyone that I was in contact was friendly and professional I was in and out with out any issues. More

by DRILOU1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lexus of North Miami responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

July 21, 2023

Anna is great working with her smart and quick If you are interested in buying a car she would make it happen More

by Daniel C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lexus of North Miami responded

Daniel, your review is music to our ears! We're overjoyed Anna could make your experience a smooth success. If there's anything else we can do for you, please reach out. Safe travels from the Lexus of North Miami Team!

July 20, 2023

Dealer provided the best car buying experience hands down. He was fast and efficient in all aspects. More

by Khai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lexus of North Miami responded

Khai, thank you for the review! We hope to see you again at Lexus of North Miami. Safe travels!

July 15, 2023

La mejor experiencia que he tenido en compra de auto. María es muy atenta y Profecional, la recomiendo 100% More

by Yahima Serrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jul 19, 2023 -

Lexus of North Miami responded

Gracias por la reseña, Yahima! Es fantástico oír que tuvo una buena experiencia trabajando con Maria y el equipo Lexus of North Miami. Apreciamos el apoyo y esperamos volver a verle en el futuro!

July 14, 2023

Everything was 100%satisfying with Maria God bless the dealership. Thank you hope to see soon More

by gpsalvationexport@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Jul 17, 2023 -

Lexus of North Miami responded

Thank you for taking the time to leave Lexus of North Miami a five-star review! We are so glad you enjoyed working with our team. See you soon!

July 03, 2023

Thank you to Chris and Todd for their patience, understanding and their great customer service. To Chris: You have a wonderful spirit. Keep up the good work! More

by TGAROUTE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Marshall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Lexus of North Miami responded

Thank you for the kind words and positive review! We're glad to hear that Chris and Todd provided excellent customer service. We appreciate your support, and we'll be sure to pass along your compliments. We hope to see you again at Lexus of North Miami!

July 01, 2023

Anna was great! She worked an amazing deal for me, and I’m very grateful. I recommend her 100%! More

by Evyg_22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Lexus of North Miami responded

Thank you for the review! We are so glad to hear that Anna delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of North Miami!

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