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Lexus of North Miami
North Miami, FL
4,876 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,876 reviews
January 24, 2022
On my 3rd Lexus lease at North Miami Lexus, 2nd one w/ Maria’s help! I have to say, she’s super patient & sweet. Very attentive & takes her time w/ me & all her customers. She’s not been afraid to fight f Maria’s help! I have to say, she’s super patient & sweet. Very attentive & takes her time w/ me & all her customers. She’s not been afraid to fight for what I have needed & she will always try to make you leave w/ a smile on your face plus the best deal possible based on your requests & individual situation. Very happy once again! Two thumbs all the way up for Maria and the entire N. Miami Lexus team! More
by Allie
Employees Worked With
Maria Morrone
January 21, 2022
This dealership absolutely did right by me. I had a This dealership absolutely did right by me. I had a great experience here, my the first time at this location, specifically with the Salespersons Ce This dealership absolutely did right by me. I had a great experience here, my the first time at this location, specifically with the Salespersons Cesar and Maria. They were courteous, provided great customer service, and were a wealth of knowledge on the car I was interested in. I ABSOLUTELY recommend this place. They helped my with everything. I love my car. THANK YOU! More
by Blanca123
January 19, 2022
Worst car experience of my life. Sold me faulty Jaguar and now taking forever to fix it (2 months and counting). No loaner, no estimate date of completion. The associates at the collision are just handler and now taking forever to fix it (2 months and counting). No loaner, no estimate date of completion. The associates at the collision are just handlers trying to calm ppl down for the long wait time. 2 months was my limit, and when I became impatient, Patricia (associate) became annoyed AT ME! lol that's rich . I'll be bankrupted by the car rental fees this experience has racked up on top of the car note I'm paying for a car I havent seen in 2 months. Horrible horrible horrible cursed dealership . Do NOT BUY HERE, or especially SERVICE YOUR VEHICLE HERE!!!! More
by deanalexander305
Employees Worked With
Patricia
January 16, 2022
He went above and beyond to help and keep us satisfied. Will be buying from him again soon. Good guy. Will be buying from him again soon. Good guy. More
by sagegeller95
January 15, 2022
I bought a LC500 convertible at this location and the experience at that moment was great. Just after a couple of months I just went back because the convertible was just to small for me and I wanted to experience at that moment was great. Just after a couple of months I just went back because the convertible was just to small for me and I wanted to trade for the IS500 The advertised price online for the specific car I wanted is 67k as well as the price reflected on the window sticker . When I start doing the paperwork they changed the price to 80k( 13k over the Real price of the car) this is without even previously telling me!! I left the dealer very disappointed, I have recommended this place to so many friends and as a returned customer buying luxury vehicles I honestly never thought they will just try to rip me off this way. When I asked to my sales person she just said: sorry, there is high demand so we are charging more. I will not buy a Lexus again after this experience. Luckily there are many other options More
by tapas26
Employees Worked With
January 13, 2022
Carlos is great! If it wasn't for him, I would of not gone back to get the car. He is professional and respectful. Highly recommend him. gone back to get the car. He is professional and respectful. Highly recommend him. More
by JENNY40S
Employees Worked With
January 13, 2022
William was warm and supportive from the start. I appreciate his attentiveness and felt extremely heard by him. I left satisfied. I would absolutely recommend him. appreciate his attentiveness and felt extremely heard by him. I left satisfied. I would absolutely recommend him. More
by Mimi.M
Employees Worked With
Willian Viegas
January 09, 2022
Dealt with Gabriella MotaShe refused to answer my Dealt with Gabriella Mota She refused to answer my questions and finally I had to give up Stay away from this place Dealt with Gabriella Mota She refused to answer my questions and finally I had to give up Stay away from this place More
by Nypga
Employees Worked With
Gabriella Mota
January 08, 2022
Ramon is a good salesman, he is very cooperative with the client and offers very good attention, for me he is the best client and offers very good attention, for me he is the best More
by mayito
January 06, 2022
Yairon Naples was immensely helpful in securing a great deal for me on the purchase of my IS 300 at the end of my lease. Everyone at the dealership is efficient and pleasant and their customer service is v deal for me on the purchase of my IS 300 at the end of my lease. Everyone at the dealership is efficient and pleasant and their customer service is very good. Yairon in particular was very responsive to my questions and continued to follow up before and after the purchase to make sure I was happy. He was a pleasure to work with. More
by lisa15
Employees Worked With
Yairon Napoles
