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Lexus of North Miami

North Miami, FL

4.6
3,327 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,327 reviews

March 10, 2025

Amauri is absolutely the Best! Made everything so simple quick and easy! Thank you again More

by totally10
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

We appreciate the stellar review for Amauri here at Lexus of North Miami!

March 10, 2025

Highly recommended all around, From the minute you walk in to the moment you leave on your new car. More

by CARLOSMAURICIO25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Hendricks 10 start rating
Mar 11, 2025 -

Lexus of North Miami responded

Thank you for reviewing Lexus of North Miami! It was so kind of you to share your experience and we appreciate the recommendation!

March 10, 2025

The visit was excellent! Bobby was extremely professional and courteous. The maintenance work was done quickly and I got the car back looking brand new. More

by FRANKJ53.FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

Thanks for sharing your excellent experience with Bobby and the Lexus of North Miami team! Here's to a smooth ride!

March 10, 2025

Good service and communication thank you to the team and the pick up driver. The communication was clear and the service detailed. More

by browncadian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that you appreciated the service and communication from our team at Lexus of North Miami. Thank you for recognizing our efforts, including those of our pick-up driver!

March 10, 2025

Very clean place, nice people, reliable, experienced technicians offering fast, high-quality service. No appointment needed 🚗🔧 More

by lbirjega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

We're delighted to hear you enjoyed the fast and high-quality service at Lexus of North Miami! Our team takes pride in providing a clean environment with experienced technicians. Thanks for sharing your experience, and we look forward to serving you again!

March 10, 2025

Great customer service overall! I’ll definitely recommend friends and family to get their dream car here More

by YAMILEK1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lexus of North Miami provided great customer service. We look forward to welcoming your friends and family in the future!

March 10, 2025

Everything was great and the service was quick and easy it was 10 out of 10 More

by SLOPEZ120491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lexus of North Miami responded

Thanks for the stellar feedback about our service and staff at Lexus of North Miami!

March 09, 2025

The customer service is good but I was not happy with my loaner. The car was dented in several spots, the rear light was broken, the check engine alert was on and gas was almost running out. And the docum More

by Molinaaea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald provided good customer service
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience. While I'm glad to hear the customer service met your expectations, it's disappointing that the loaner vehicle did not meet our standards. We apologize for any inconvenience this caused and would like to address these issues directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 09, 2025

My experience with buying a pre-owned Certified Lexus with sales rep, Luke Smigiel was outstanding. I had another vehicle I was interested in at a different Lexus dealership and Luke convinced me that th More

by SEM1818
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience with Luke at Lexus of North Miami was outstanding and led you to the perfect vehicle! It's wonderful knowing you're happy with your choice, and we look forward to assisting you again in the future. Enjoy every moment in your new ride!

March 09, 2025

Even though I don’t get the job done the service people was very nice and knowledgeable about my needs. I had a sunroof problem that cost way too much money for repairs More

by CORSETT2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel is not listed
Mar 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami. We're glad to hear our service team was helpful and knowledgeable, even though the repair costs were higher than expected. If there's anything else we can assist you with, please let us know!

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