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Lexus of North Miami

North Miami, FL

4.6
3,257 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,257 reviews

April 16, 2019

Worst dealer in America No knowledge of cars lied to me and extremely difficult to work with. They have no idea of any of the features that their cars have And do not have. More

by Boston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Apr 17, 2019 -

Lexus of North Miami responded

Hi there, my apologies for your experience with us. My name is Allyson and I am the Customer Relations Coordinator here at Lexus of North Miami, my direct number is 786-528-3871. I have addressed your issue with our General Sales Manager, Sean Kamal. We would love to assist you and make your situation right so please give me a call if you would like to discuss your situation further.

April 16, 2019

Very recommendable José Figueroa help me that day and he knew everything I asked. Help me getting better rates And explain me all the concerns that I have. More

by Andree79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Lexus of North Miami responded

Thank you!

April 15, 2019

Professional From Beginning To End! The staff at Lexus of North Miami was professional from the start. Alex Suarez provided excellent service at the start of the process and showed me t More

by jspiriti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Torres, Mabel Morejon
Apr 16, 2019 -

Lexus of North Miami responded

Thank you!!!

April 10, 2019

Very friendly Went in for a maintenance on my previous Lexus and as I was waiting I was greeted by Mr Miguel Thodde. I wasn’t really looking to change my car as I s More

by ROXANA6767
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Thodde, Mauricio Ferreira
Apr 12, 2019 -

Lexus of North Miami responded

Thank you Roxana!

April 10, 2019

Lexus of north miami Overall very positive experience a very lengthy process but all employees were very pleasant and helpful the tech team was helpful if u have question More

by Laurie25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Lexus of North Miami responded

Thank you Laurie!

April 10, 2019

Professional and bests place If you like the bests, you have to go Lexus north miami, beautiful place , nice and professional Agents , very satisfied thanks Lexus north miami and More

by Mabel2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you frank Vidal for everything
Apr 12, 2019 -

Lexus of North Miami responded

Thank you Mabel!

April 10, 2019

Superb Experience Drove from Boynton Beach to find the car I wanted. Every step of the way went smoothly. We were very pleased with everyone we came in contact t with. More

by Marilynand Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2019 -

Lexus of North Miami responded

Thank you Marilyn and Jerry!

April 07, 2019

Satisfied customer Maria was perfect and very patient, she took her time and made sure I got the car I loved. A+ customer service. Definitely will be recommending her to More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Apr 08, 2019 -

Lexus of North Miami responded

Thank you!

April 07, 2019

DENIS SHADRIN Excellent dealer, high-quality approach to the clientEverything was done at a high professional level, DENIS SHADRIN showed itself as a great speciali More

by pw2791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A.Helimskiy
Apr 08, 2019 -

Lexus of North Miami responded

Thank you!

April 07, 2019

Very good ppl working there. They understand your needs I've been buying/leasing Lexuses since 2010. North Miami Dealership is the best! Great service, great atmosphere. Denis was very helpful. We got the d More

by Jazzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2019 -

Lexus of North Miami responded

Thank you!

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