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Lexus of North Miami
North Miami, FL
3,257 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,257 reviews
May 01, 2019
Great service Benny Zavala service consultant has been very helpful and great service, I had been with other service consultants and he is the best. Thank yo Benny Zavala service consultant has been very helpful and great service, I had been with other service consultants and he is the best. Thank you Benny! More
by Williamkoh
Employees Worked With
Benny Zavala
May 01, 2019
An Amazing Experience! My experience at Lexus of North Miami not only met my expectations ..it exceeded them! Upon first entering the dealership, I was impressed with the we My experience at Lexus of North Miami not only met my expectations ..it exceeded them! Upon first entering the dealership, I was impressed with the welcoming atmosphere, the array of beautiful vehicles in the showroom, and the friendliness of the front desk staff. From there, Sales Professional Val McKenzie and Finance Professional Qudus Ijelu made the purchase process simply amazing! There were some "bumps" along the way but these two guys were willing and able to get them smoothed out; they were obviously working on my behalf and in my best interest. I have never had such a positive, quick and hassle-free car buying experience before in my life! I left the dealership with a renewed faith in the kindness of strangers, a great big radiant smile of pure joy, and a gorgeous Lexus NX200t! I highly recommend Lexus of North Miami in general, and I especially recommend Val McKenzie and Qudus Ijelus in particular! More
by ladyprez8
May 01, 2019
Amazing experience Very happy and please with the customer service from Maria and Nelson. I absolutely love my NX300. Thank you so much for the amazing experience. Very happy and please with the customer service from Maria and Nelson. I absolutely love my NX300. Thank you so much for the amazing experience. More
by Mayrg
April 26, 2019
How Lexus North Miami Cheats Trusting Customers. .. The deadline for my registration car's tag ended, which it received in with the purchase of a car in Lexus North Miami. I came to their office. A .. The deadline for my registration car's tag ended, which it received in with the purchase of a car in Lexus North Miami. I came to their office. At the cashbox I explained my issuer. The assistant gave me the address where to go to renew the registration of my car. Today I arrived and I was told that it would cost $ 105. At the same time, they explained that the agency takes only $ 13 fee for its service, so as not to go anywhere else, and the rest goes as a collection of the Florida State. I paid and told my husband about it. The husband was frantic. He showed me the official prices of the DMV and that such a solution costs only $ 32.5. So Lexus North Miami or SOME individual employees in collusion with this agency on Halandelle 33009 (701 West Hallandale blv suite 106) and get their kickback!!!!! That is was a reason why they asked me to pay in cash or by debit card. This arrogance and deception customers!!! They charged me $ 70 extra !!!!! This is how I understand deception on the trust of customers. So minimum $ 35 unofficially goes into the pocket someone of a Lexus North Miami!!!!! And maybe more, if the agency’s fee is really $ 13?! Then this is beyond fraud !!! Is $ 70 in your pocket for a request to help a Lexus customer renew registration&?????? A shame!!! More
by IrinaMik80
April 25, 2019
Service and Sales experience My experience with Jevel Aluart from Service and Val McKenzie from Sales was fantastic in every way. Incredibly courteous, professional, helpful and k My experience with Jevel Aluart from Service and Val McKenzie from Sales was fantastic in every way. Incredibly courteous, professional, helpful and knowledgeable! You should be very proud to have them on your team More
by Muriel Steinhorn
Employees Worked With
Jevel Aluart, Val McKenzie, Harvey Gonzalez
April 24, 2019
Maintenance Needed my oil change and the usual maintence done. As usual, the guys at Lexus North Miami takes care of you. I drop my car off, run errands, come bac Needed my oil change and the usual maintence done. As usual, the guys at Lexus North Miami takes care of you. I drop my car off, run errands, come back and the car is ready. Overall I recommend. More
by JHall
Employees Worked With
Mauricio Galvan
April 23, 2019
Great Service Advisor. I just bought a Lexus GS 350. My service advisor, Victor, happened to own the exact year and model. He took his time to teach me the proper way to ser I just bought a Lexus GS 350. My service advisor, Victor, happened to own the exact year and model. He took his time to teach me the proper way to service, and drive the car. He was through, and professional. More
by Carguy1$
Employees Worked With
Victor
April 23, 2019
Congrats to the whole staff ! Great service, friendly people and very helpful. I just want congratulate the entire staff for their support and continue to be one of the best Lexus Great service, friendly people and very helpful. I just want congratulate the entire staff for their support and continue to be one of the best Lexus Dealer in South Florida! More
by Venise # 66 car
April 22, 2019
Great fast moving staff Erez my salesperson was amazing He gets things done no BS He had great product knowkedge And moves quickly to get the best deal The manager mad Erez my salesperson was amazing He gets things done no BS He had great product knowkedge And moves quickly to get the best deal The manager made the deal happen and finance guy was great More
by LexeeME
April 17, 2019
Excellent service!! I was very happy with the service I experienced at your shop!! Mr Ed Rubenfeld was extremely helpful and kept me informed as to what the status of my I was very happy with the service I experienced at your shop!! Mr Ed Rubenfeld was extremely helpful and kept me informed as to what the status of my service was!!! More
by 2457
Employees Worked With
