Lexus of North Miami

Sierra Hendricks is a super star! ! Her communication throughout the entire process was prompt, thorough, informative, & courteous. She was always approachable & went the extra mile to ! Her communication throughout the entire process was prompt, thorough, informative, & courteous. She was always approachable & went the extra mile to be sure all of my questions were answered. Sierra transmitted vehicle photos/videos & openly pointed out scratches on a CPO vehicle I was considering in advance of my visit. There were zero surprises. Everything was as expected when we drove 4 hours to purchase the car. The deal we agreed upon via text was exactly the deal I received in person. Sierra gave me a wonderful orientation of the vehicle, drove around with me, programmed my phone, & had my vehicle prepped perfectly. Sierra also followed up with me the next day after my purchase to be sure everything was going well. Sierra’s integrity is stellar! So impressive! Also, my entire experience at Lexus of North Miami was the absolute best car purchasing experience in my life! Everyone was so helpful & kind. I will proudly wear Lexus hat & shirt & use the Lexus cups from Sierra. I have already told several family & friends about my positive experience at Lexus of North Miami. And the bonus was those fabulous homemade empanadas they make in their food reception area! This place is the Taj Mahal of dealerships. Love Sierra & Lexus of North Miami!! Gold Standard!! More

Overall my experience at the dealership was great, this was my first time ever making a big purchase so I was completely clueless and nervous but everyone was very nice and took their time explaining the e was my first time ever making a big purchase so I was completely clueless and nervous but everyone was very nice and took their time explaining the entire process. My first car was a gift from my mom when I was 16 and at the age of 28 my baby finally gave up on me so it was time. I’m happy I chose Lexus of North Miami. I also didn’t have great credit and they worked hard to make sure I got the best deal possible. More

Great service and kept the appointment time. They even tried to get me in a new model. I would recommend this dealership They even tried to get me in a new model. I would recommend this dealership More

Kristina was an excellent sales person and manager. She followed through with everything I asked her in fact she told me to get in touch with her anytime if I needed a question which was really very ni She followed through with everything I asked her in fact she told me to get in touch with her anytime if I needed a question which was really very nice. You have a really good person working for you thank you Pat Lavat More

The services was amazing, I had a very good experience. 💫 I recommend everyone to try that's experience!💥💥💥 💫 I recommend everyone to try that's experience!💥💥💥 More

I always have a great experience with Lexus of North Miami. The service department is a pleasure to work with—professional, efficient, and attentive. My vehicle was delivered on time, spotless, and in e Miami. The service department is a pleasure to work with—professional, efficient, and attentive. My vehicle was delivered on time, spotless, and in excellent condition. A special thank you to Simon in the service department and Luke in sales. Both take the time to listen to their clients' needs and genuinely work toward the best possible outcome. Their professionalism, knowledge, and customer-focused approach make the entire experience smooth and enjoyable. I highly recommend Lexus of North Miami and appreciate the outstanding service they consistently provide. More

Rodolfo was very knowledgeable and helpful with my purchase. I look forward to future business with this dealership! purchase. I look forward to future business with this dealership! More

I was disappointed with the way the service manager handled my visit by not keeping me informed about the progression of my service. After waiting 3 hours, I went back to him to ask jokingly if I had b handled my visit by not keeping me informed about the progression of my service. After waiting 3 hours, I went back to him to ask jokingly if I had been forgotten about. To my surprise, I had been. I was being being patient, so I thought, only to literally feel like I didn't matter. More