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Lexus of North Miami

North Miami, FL

4.6
3,352 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,352 reviews

June 03, 2025

Dishonest. My Lexus went in drivable and could not leave drivable. They made it so the tire that we drove in on was no longer operable. They then tried to sel More

by Brownkids4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lexus of North Miami responded

It's concerning to hear about your experience with our service center. We strive for transparency and fairness, so it's disappointing you were left feeling otherwise. I would like the opportunity to address these issues directly and ensure a resolution is reached. Please feel free to reach out at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

June 03, 2025

The communication with the Dealership was very professional. They explained all of the new electronic that came with the car. I feel I would recommend your Dealership to my friends. Thank you for More

by MMGBBJB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Potter
June 03, 2025

I went for a tint install on the windows of a brand new 2025 vehicle, when i received my car back, there were several scratches on the car. There seems to be no quality assurance or checks to verify the ca More

by PDSJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Got second car from Lexus of North Miami and Anna. Everything went smooth and perfect. More

by Kira_usa777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Amazing experience, everyone is very welcoming and transparent! I will buy again in the future More

by Monica.lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lexus of North Miami responded

Monica, it means so much to us to see your review! Thanks from the team at Lexus of North Miami.

June 02, 2025

Bobby consistently delivers first-class service. He communicates clearly and is easy to work with. Thank you! More

by arthur19
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Arthur, we're delighted to hear that Bobby provided you with first-class service at Lexus of North Miami. Thank you for the kind words!

June 01, 2025

Excellent service! Bought new Lexus today and Efrain was very knowledgeable and helpful though all process, Thank you More

by milakam
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

We're delighted to hear that Efrain provided excellent service during your purchase at Lexus of North Miami. Enjoy your new Lexus and thank you for choosing us!

June 01, 2025

Puntualidad en le reception de los Carros, pero necesitan mantener la historia de lo que se realiza a los carros y que hagan inspeccion a cada carro para mantener el record More

by reinacparram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
June 01, 2025

Excellent service and as usual Bobby was very kind and willing to listen to our request, More

by anacarsis
Service Time
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for stopping by to leave Lexus of North Miami a wonderful review!

June 01, 2025

it was Excellent customer service and Christian Ruiz was very pleasant explaining the service that needed to be done it is a pleasure coming to a place were everyone is very nice More

by MARIAGIGANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i did not work with any of sales dep. or finance dep and Administration depor management dept
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback, Maria! We're delighted to hear that Christian and our team at Lexus of North Miami provided excellent service. We look forward to welcoming you back in the future!

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