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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
530 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 530 reviews

June 29, 2026

I had a great experience, buying a new car at Koons Volvo in White-marsh, Maryland. From the moment I walked in Kayla Jones, the sales representative was incredible and very welcoming knowledgeable, and comp More

by Jjarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Jones
Jun 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that your visit with us was so welcoming. Sharon is thrilled you felt supported by her expertise and at ease throughout the process. Thank you for choosing us for your new Volvo and congratulations on your purchase.

June 29, 2026

This is my third time working with Joey, and I can't say enough good things about the service he provides. Every service appointment has been a genuinely pleasant experience because of him. Joey goes above More

by cfurshman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to know Joey has provided such exceptional service for your Volvo XC90 appointments. We’ll be sure he hears how much you appreciated his attentive communication and dedication. We look forward to serving you again.

June 29, 2026

I appreciate the transparency and kindness of the staff. In addition to Alan, Ms. Ida and Ms. Sharon are delightful!!! More

by Dr. S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Ida and Ms. Sharon
Jun 29, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with your Volvo XC90 service. We’re delighted Alan and our team provided transparent and kind care during your visit. We look forward to assisting you again.

June 27, 2026

Alan has consistently provided first class service ! He is great to work with and his team as well. Thank you Alan & Larry, Larry O More

by larry518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabbie Andolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Koons Volvo Cars White Marsh responded

We’re thrilled to hear Alan and Larry provided outstanding support during your Volvo XC60 service. We appreciate you recognizing their consistent efforts and will share your kind words with the team. We look forward to assisting you again whenever you need us.

June 27, 2026

everyone was very professional and courteous my wait time was acceptable overall a good experience More

by moledvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Koons Volvo Cars White Marsh responded

We’re pleased to hear our professional and courteous team provided a positive experience during your Volvo XC40 service. It’s great that your wait time was reasonable. Thank you for sharing your feedback!

June 25, 2026

Larry is a pleasure to work with - always gives quick feedback, communicates consistently and is kind. More

by Hazel's mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Koons Volvo Cars White Marsh responded

It’s great that Larry’s prompt feedback, consistent communication, and kindness made your Volvo XC40 service smooth. If you have any questions or need assistance, please reach out. Thank you for choosing our team for your service needs.

June 25, 2026

The best thing I can say is you have Larry Bond working for you. Next is the maintenance is first class, good recommendations, up front with your pricing. The facilities are excellent, great loaner car p More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Miles
Jun 25, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear that Larry provided outstanding support during service on your Volvo. We’re pleased our transparent pricing, thorough maintenance recommendations, and convenient facilities and loaner car program made your visit smooth.

June 25, 2026

Larry is so incredibly helpful. There was a bit of a scheduling snafu - the automated system booked an appointment, but I didn't actually need to be there. He was incredibly apolo More

by courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for the five star review. We're glad Larry could sort out the scheduling mix up and make sure your Volvo left in top shape. We appreciate your kind words and look forward to your next visit.

June 25, 2026

I felt like the President they was very proactive i will do business in the future with koons Volvo of whitemarsh More

by ernestgraythe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Koons Volvo Cars White Marsh responded

It’s fantastic to hear you felt like a VIP during your visit. We’re glad our proactive service on your Lexus ES 350 met your expectations. We look forward to assisting you again in the future.

June 25, 2026

My routine maintenance appt. was smooth. The environment is nice when waiting for your vehicle. Customer service I received was good. I was informed of items that needs to be ad More

by jgrier1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad your routine maintenance visit went smoothly and that our waiting area was comfortable. Joey and our team appreciate your kind words about the service and clear communication on upcoming items. We look forward to helping you with your next Volvo visit.

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