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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
951 Reviews

951 Reviews of Koons Ford of Annapolis - Service Center

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February 16, 2023

I have enjoyed using this servcie/sales center for 23 years. I know the job will be done right and I will be treated very good. More

by CHRIS.WARGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

Complimentary car wash would have been appreciated since the weather that day was so nice More

by cennis8
Recommend Dealer
Yes
Employees Worked With
None
February 10, 2023

Mike Treas, as always, was great. He delivered the service that was promised in a timely and professional manner. More

by DUBIN1
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Everyone is so nice to me. ..they answer all of my questions....and especially Mike Matson, who so knowledgeable and takes the time to explain my options....I feel special when More

by JAY_BARATELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Great service, great service people. Very timely and easy to schedule service appointments on line. More

by David2955Dave from Annapolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Work is always done as fast as possible and with good quality. Mike Treas is a wonderful service advisor. More

by mcgarvey1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Always a pleasure working with Mike. Great communication. The online scheduling was cumbersome and difficult. More

by DREWGLASGOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Problem with long crank not fixed. Tech guessed at it. I will provide documentation on next visit of what the real fix is. Mike Treas is always great to work with More

by TPROVENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

The service folks are all very friendly and work is always done right. I recommend them. More

by NEMARICH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Service was great for this trip. My car was done on time and they had great communication. More

by STACY11ALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kegley
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