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Koons Ford of Annapolis - Service Center
Annapolis, MD
999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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999 Reviews of Koons Ford of Annapolis - Service Center
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January 17, 2025
The service was good i arrived early for my appt. And was seen to my surprise wveryone was professional. Michael took excellent care of my automobile. I look forward to continued Business with Koons And was seen to my surprise wveryone was professional. Michael took excellent care of my automobile. I look forward to continued Business with Koons More
by ewlibra1018
Verified CustomerEmployees Worked With
January 16, 2025
Is the best dealer on the area The costumer attention And car services And waiting area is very good And car services And waiting area is very good More
by ODIRSOTO
January 15, 2025
I generally do not like going to dealerships for service but thanks to Mike I had a good experience so I plan to return. but thanks to Mike I had a good experience so I plan to return. More
by jackson.rj96
Employees Worked With
January 15, 2025
The team is always thorough and works quickly to get me back in my car. back in my car. More
by JENNMARIE924
January 12, 2025
The staff was pleasant to work with and were very timely in updating me on repair progress. I only have good things to say about Koonz service dept. in updating me on repair progress. I only have good things to say about Koonz service dept. More
by rwoy
January 07, 2025
I always appreciate the help and support I get at Koons Ford of Annapolis. Thank you to the service team. Ford of Annapolis. Thank you to the service team. More
by BRIAN.MACKEY
Employees Worked With
January 05, 2025
Very good, plan to return for my next oil change! The waiting room was nice! The waiting room was nice! More
by RAYMOND.MUENZER
Employees Worked With
Other Employees :
Essa Contelh did a excellent job as my service agent!
January 04, 2025
Koonz Ford makes getting in and out of service center very easy all the time. very easy all the time. More
by MICHAELGPARKER51
January 03, 2025
Always great work after 11 years and Shuttle Service is top notch. Only place I take my vehicles. top notch. Only place I take my vehicles. More
by Gummernaut
January 03, 2025
Repair service done in 5 days. No calls or updates from service advisor. I have to call mid day to check on progress. Was told be hearing from my advisor at the end of the day but No calls or updates from service advisor. I have to call mid day to check on progress. Was told be hearing from my advisor at the end of the day but never got any calls. Only got a call for how much repair will cost . Service shuttle driver is arrogant and a bad attitude. More
by RONZAPATA12
Employees Worked With
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