Koons Ford of Annapolis - Service Center

Koons Ford is where I purchased the vehicle and the only place I trust to service the vehicle. The vehicle is 13 years old, low mileage and still performs as well as the day I drove it out of the showroom. place I trust to service the vehicle. The vehicle is 13 years old, low mileage and still performs as well as the day I drove it out of the showroom. Mike Treas has been my service advisor for most of this time and a trusted automotive service advisor. I don't even consider another automotive service when this one has always met or exceeded my expectations. More

Service contact was quite good. Kept me well informed & did his best to have my work handles as quick as possible. Kept me well informed & did his best to have my work handles as quick as possible. More

Exactly the type of help and cooperation I was in need of no extra salesmenship just attention to detail and my needs no extra salesmenship just attention to detail and my needs More

i love the vallet thing they did nice job and clean up my car when they returned it back car when they returned it back More

The work was completed timely and my car was returned clean and fresh. The service performed was above and beyond. clean and fresh. The service performed was above and beyond. More

Everyone was consciously connected to what I needed and got the job done. Alex was so hind and helpful. Thank you to all involved. got the job done. Alex was so hind and helpful. Thank you to all involved. More

Service Rep was easy to work with. Only issue paperwork was not ready when I picked up vehicle. Service rep did mail paperwork work to me. Only issue paperwork was not ready when I picked up vehicle. Service rep did mail paperwork work to me. More

The work was good. The pick up was great! The explanation of extyra charges was poor. The pick up was great! The explanation of extyra charges was poor. More

I’ve bought several Explorers at Koons and always had my cars serviced there. I do that because I have a great service manager, the prices are reasonable and the turn-around time meets my needs. I typically cars serviced there. I do that because I have a great service manager, the prices are reasonable and the turn-around time meets my needs. I typically wait for service to be performed and get the vehicle back in a reasonable amount of time. More

Koons is always great to deal with there service department is always very good easy to deal with department is always very good easy to deal with More