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Koons Ford of Annapolis
Annapolis, MD
1,511 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,511 reviews
February 19, 2025
I always enjoy working with Darrick. I have purchased multiple vehicles from him and from the dealership. I highly recommend giving Darrick a call next time you are interested in purch I have purchased multiple vehicles from him and from the dealership. I highly recommend giving Darrick a call next time you are interested in purchasing a new car. More
by SEPPERSON4
Verified CustomerEmployees Worked With
February 19, 2025
I took the car in because of an antifreeze smell. It turned out when they did the service the previous month they cross threaded the radiator fill cap and it was leaking there. No apology for wasting It turned out when they did the service the previous month they cross threaded the radiator fill cap and it was leaking there. No apology for wasting a day, and I still smell a faint antifreeze smell in my car probably from the a/c ducts. More
by IFIXTEETH
Employees Worked With
Alex
February 19, 2025
I always enjoy working with Mike Treas. It was easy to schedule service. The work was done quickly. It was easy to schedule service. The work was done quickly. More
by GLENNMARTHA
Employees Worked With
February 18, 2025
Very professional staff. Easy to schedule appointments and welling to work with on each issue. Take very good care of my vehicle. Easy to schedule appointments and welling to work with on each issue. Take very good care of my vehicle. More
by LADY0926
Employees Worked With
February 17, 2025
I bought a Lincoln Nautilis 2024. Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Bri Derrick was outstanding in introducing me to this vehicle! He's extremely knowledgeable, professional and personable! My second visit was with Brian Cunningham who was also very accommodating and professional. He worked with me on the pricing and then had to search and make arrangements for the color I chose to purchase. He kept me updated on the process, and on the day of purchase showed he showed me the lounge and service area and the basics for driving this new vehicle. Andres was also professional and gracious and patient explaining all the necessary documentation. More
by jeanstrucko
February 17, 2025
Always great service. I wouldn't use any other service provider for any kind of work. I wouldn't use any other service provider for any kind of work. More
by DAREESE90
February 16, 2025
It was easy to schedule service. The price charged was competitive and the work was done quickly and correctly. The employees I dealt with were polite and professional. Very conve The price charged was competitive and the work was done quickly and correctly. The employees I dealt with were polite and professional. Very convenient. More
by MOM8588
Employees Worked With
February 16, 2025
Always fair and well organized to get the work done. No hustles and attempts to sell what I don't, need Best service operation I have ever seen. No hustles and attempts to sell what I don't, need Best service operation I have ever seen. More
by Stan HAAVIK
