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Koons Ford of Annapolis
Annapolis, MD
1,511 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,511 reviews
March 01, 2025
Excellent work. Job finished when promised. Will go back for more work when necessary. Done on time Job finished when promised. Will go back for more work when necessary. Done on time More
by ODENTONCARS
Verified Customer
February 28, 2025
Service manager very professional. Always taken good care of me. Highly recommend Koons with friends. Always taken good care of me. Highly recommend Koons with friends. More
by BILLS11
Employees Worked With
February 28, 2025
Very good service. Mike Treas is great to work with. Service was timely thorough and easy. Mike Treas is great to work with. Service was timely thorough and easy. More
by DEBBIE36
Employees Worked With
February 25, 2025
Me and my son had a better experience dealing with the people at the Dealership than a other dealership in the past 15 years and would recommend any of my friends to check loons ford out for them selfs people at the Dealership than a other dealership in the past 15 years and would recommend any of my friends to check loons ford out for them selfs More
by rudolph1.smith1
February 24, 2025
Mike Treas is awesome. The work was done on time and communication was great! I would highly recommend. The work was done on time and communication was great! I would highly recommend. More
by AARONSKALKA
February 22, 2025
Salesperson Chris Dugovich is a good dude. He helped us twice after the sale to resolve charging issues. He helped us twice after the sale to resolve charging issues. More
by cagettier
Employees Worked With
February 21, 2025
Mike Treas has been my service advisor for approximately 5 years. He always answers my questions and explains everything that was done to my vehicle. he is the best ! 5 years. He always answers my questions and explains everything that was done to my vehicle. he is the best ! More
by mvreatt
Employees Worked With
February 20, 2025
Charlita Hearn goes out of her way to service the customer. She has a ton of experience and will work to get you a great deal—no hassle, no pressure. We will do business again with Charlita and Koons customer. She has a ton of experience and will work to get you a great deal—no hassle, no pressure. We will do business again with Charlita and Koons Ford of Annapolis. More
by LemHatch
Employees Worked With
February 20, 2025
I have purchased my last three Explorers from Koons and have had all of them services there. Mike Treas has been my service rep for all of them and he has never let me down. Things are done right, the car have had all of them services there. Mike Treas has been my service rep for all of them and he has never let me down. Things are done right, the car is delivered on time, and Mike has always looked out for my interests when there a borderline call. As long as Koons continue with the level of service I've come to expect, I'll continue to come back, always looking for Mike to take excellent care of me. More
by dick8
Employees Worked With
