Koons Ford of Annapolis

Very courteous and professional. Had an appointment and the car was ready as expected. Thank you Had an appointment and the car was ready as expected. Thank you More

We had issues with returned check from dealership, Nearly $90,000.and it does not come with floor mats. $90,000.and it does not come with floor mats. More

My sales person (Logan) was outstanding. The level of customer service that he presented was in my opinion world class. The level of customer service that he presented was in my opinion world class. More

We needed a specific type of vehicle and Koons Ford of Annapolis steered us in the right direction, finding what we needed. The employees were knowledgeable, patient, just the right mix of professional an Annapolis steered us in the right direction, finding what we needed. The employees were knowledgeable, patient, just the right mix of professional and friendly and very efficient at completing the process of buying a vehicle. We are very pleased with our purchase and would recommend this dealership to friends and family. More

Charlita did a great job ,would recommend koons to anyone looking for a truck or car. She got me the exact vehicle i wanted within a day. anyone looking for a truck or car. She got me the exact vehicle i wanted within a day. More

This dealer ship specializes in servicing average cars. If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems w If you have a Gen3 GT, or any vehicle with a performance V8, just work on it yourself or go to Sterling. My tech rep Steve was great, no problems with him. My problem is that I came in with issues with my Mustang, not knowing what they were. I paid $180 for an engine diagnosis and all they said was routine replacement of spark plugs and ignition coil #2. What they DIDN’T find is that my intake manifold’s IMRC flaps broke, which is what was causing my misfires. $180 + parts down the drain, and I still had to figure out the real problem myself. Great group of people, they’re just used to seeing everyday cars. More

Tom Donovan was very helpful and patient with us as we looked at several different models. His knowledge of the vehicles was impressive as he was able to answer our questions promptly and accurately. He looked at several different models. His knowledge of the vehicles was impressive as he was able to answer our questions promptly and accurately. He was very professional in assisting us with our new purchase of a Lincoln Nautilus. More

Mike Treas has been the truck contact person for quite awhile, He knows the product and has a wealth of knowledge, which means he has the answers to any concerns you may have about your vehicle. It’s awhile, He knows the product and has a wealth of knowledge, which means he has the answers to any concerns you may have about your vehicle. It’s difficult to have your vehicle serviced quickly because of the large volume. More

I'd like someone from management to call me. I have had horrible service lately and want to talk about it. I have had horrible service lately and want to talk about it. More

Always quick work that I know I can count on at Koons Ford Annapolis Service Department Ford Annapolis Service Department More