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Koons Ford of Annapolis

Annapolis, MD

4.5
1,557 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,557 reviews

October 16, 2024

Took good care of my vehicle. Mike Treas was very responsive to my car issues. More

by MERRITTSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

I have always had great interactions with the Koons service team, Especially Earl Mosby and David Smith who are able to deal with my out of the ordinary service fleet service and warranty requests! More

by Tom Provenza
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

The Koons of Annapolis Team is awesome Mr. Bobby is the best and makes buying a vehicle a delight. His handshake means something. He surrounded with a great support team who is very knowledgea More

by PAUL.MARSHALL
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mr. Robert Baker
October 13, 2024

Mark Bouling is the best advisor. He is always good at accommodating customers even when you book appointments online. Now I know booking online isn't the best way to book appointme More

by DKENT713
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Bowling
October 11, 2024

The service rep was knowledgeable and courteous. The communication was thorough throughout the service process. More

by donald.parr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Earl in ten service department is amazing and truly customer focused. Koons Ford of Annapolis is the only place to take my truck. Thanks, Joe More

by JOESME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Charlita is awesome! Great buying experience, told her what I wanted and she found it! Second vehicle I’ve purchased from Charlita! More

by JMPARENT
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

I have been using Koons Forf of Annapolis for 30 years. They kept my Explorer running for 25 when I finally donated it. I bought another Ford from them so I must be a satisfied customer. More

by amyers4546
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t remember
October 10, 2024

The service rep and the technicians were great. Fixed my issue and educated me about how to keep my vehicle in good shape. More

by WILL.A.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Pleasure to do business with Koon’s Ford of Annapolis. Staff was great to deal with. More

by robertb770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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