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Koons Ford of Annapolis
Annapolis, MD
1,284 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,284 reviews
April 12, 2024
Mike Treas ALWAYS comes thru with great service. He cares about the customer and does everything he can to make sure my needs are met. He cares about the customer and does everything he can to make sure my needs are met. More
by JAGG2
Verified CustomerEmployees Worked With
April 12, 2024
Always great service! The service dept is the reason I continue to buy my cars from Koons ford Annapolis The service dept is the reason I continue to buy my cars from Koons ford Annapolis More
by MPTONREY
Employees Worked With
April 12, 2024
Salesman was great and made the deal easy to negotiate Would recommend Koons to family and friends. Finance dept was easy to deal with as well. Would recommend Koons to family and friends. Finance dept was easy to deal with as well. More
by bwknauff
Employees Worked With
April 12, 2024
Been taking my truck there for 10+ years. Work is always done right and timely. Work is always done right and timely. More
by LIDA32187
Employees Worked With
April 12, 2024
Great staff from the salesman to the finance team. Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first electric vehicle! More
by TWELCH0215
April 11, 2024
I have been to your place for all my oil changes and it seems like I have constant problems when I go over there just to get an oil change and have my tires rotated. If there was another Ford dealer close seems like I have constant problems when I go over there just to get an oil change and have my tires rotated. If there was another Ford dealer close to my house, I think I would have to choose somebody else. More
by WRBUNCH
Employees Worked With
Michael White
April 11, 2024
Everything good took too long to get truck. Then when got everything good done 1 day thru sales picked truck up could have been cleaned better waxed and detailed but took left happy now 1 piece Then when got everything good done 1 day thru sales picked truck up could have been cleaned better waxed and detailed but took left happy now 1 piece fell off truck have to put in shop More
by STEVEEISENMAN4
April 11, 2024
My purchase was very enjoyable no pressure all questions & concerns addressed. Charlita was very friendly and made the purchase very smooth & concerns addressed. Charlita was very friendly and made the purchase very smooth More
by lawsontin
April 09, 2024
Brandon was terrific, very efficient, professional - all I have to say to get to 15 word required I have to say to get to 15 word required More
by caf0
Employees Worked With
April 08, 2024
I’ve bought all my vehicles at Koons Ford Of Annapolis and I also worked for them for twenty-four years. I always got the best deals from them before and after I stopped working there. This is the first n and I also worked for them for twenty-four years. I always got the best deals from them before and after I stopped working there. This is the first non-Ford I’ve ever owned. More
by giesmarcia
Employees Worked With
Other Employees :
I don’t remember the lady’s name I worked with in finance
