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Koons Ford of Annapolis
Annapolis, MD
1,558 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,558 reviews
October 20, 2024
I am very pleased with the service Staff as everyone was very helpful. Ms. Norma was even willing to allow me to use her vehicle if I needed too. Blessings to the service staff and Ms. Norma. Exceptional very helpful. Ms. Norma was even willing to allow me to use her vehicle if I needed too. Blessings to the service staff and Ms. Norma. Exceptional job as a team! More
by THYCKNESS44
Verified Customer
October 20, 2024
Easy transaction on remote purchase. Charlita was great to work with. I received a very fair price on my trade-in. Charlita was great to work with. I received a very fair price on my trade-in. More
by DEXTERWITTE
Employees Worked With
October 19, 2024
Great staff. Very friendly and attentive. Was able to answer every question that I had. Very friendly and attentive. Was able to answer every question that I had. More
by J.MHOLLOWAY1980
October 19, 2024
Very good experience with KOONS Ford of Annapolis. We bought the car after test driving. The process was efficient. Pricing was fair. Intro to the car was great. We left happy, We bought the car after test driving. The process was efficient. Pricing was fair. Intro to the car was great. We left happy, More
by Dropprobe
Employees Worked With
October 19, 2024
Mike was very good at getting my Lincoln up and running asap since I was without transportation. asap since I was without transportation. More
by BW6161
Employees Worked With
October 19, 2024
Quick drop off and a little longer wait time since it wasn’t maintenance but fixing an emissions sensor. I just wished the checked in if you wait on site, wasn’t maintenance but fixing an emissions sensor. I just wished the checked in if you wait on site, More
by benmartucci
Employees Worked With
Not listed
October 19, 2024
Very good customer service and the service was great team really take care of me and it was easy appointment really take care of me and it was easy appointment More
by Mamadou
October 17, 2024
Working with Koons Ford of Annapolis was a great experience. The sales representative was exemplary- he listened to our requests and delivered exactly what we wanted. The finance/warranty person use experience. The sales representative was exemplary- he listened to our requests and delivered exactly what we wanted. The finance/warranty person used a very sophisticated device to obtain the needed information and signatures. The lovely woman at the front of the showroom was warm and welcoming, and set a positive tone for the dealership. More
by CFRANDAL
