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Koons Ford of Annapolis
Annapolis, MD
1,901 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,901 reviews
July 04, 2026
The service was fast and thorough. The koon’s rep was courteous and knowledgeable. I would recommend join’s to everyone. The koon’s rep was courteous and knowledgeable. I would recommend join’s to everyone. More
by buzzlightyear1
Verified CustomerEmployees Worked With
July 02, 2026
Easy to schedule Fast service Professional Friendly Great follow up Very satisfied and will alway buy Ford Friendly Great follow up Very satisfied and will alway buy Ford More
by BOBRUDDEROW
July 02, 2026
As always, Mike Treas was very helpful in explaining the two issues with my car. He gave accurate estimates of cost and time to repair. Have been working with Mike for almost 10 years. Great customer servic two issues with my car. He gave accurate estimates of cost and time to repair. Have been working with Mike for almost 10 years. Great customer service. Thank you. More
by BRIANBUCKLES99
Employees Worked With
July 02, 2026
Mike Treas took great care of me and my car, yet again! Great service. Great communication. Could not be happier! Great service. Great communication. Could not be happier! More
by HILDA.WHITTINGTON
July 01, 2026
Brandon was great to work with! He is full of energy and guided us through the process. He knew what we were looking for and when it came in, he contacted us. The rest of the sta He is full of energy and guided us through the process. He knew what we were looking for and when it came in, he contacted us. The rest of the staff was great and fair! More
by mike
June 30, 2026
The service department has shown great improvement over the last couple of years and we can now get our vehicle back in a reasonable time. Mike goes out of his way to make sure we get what we need done. the last couple of years and we can now get our vehicle back in a reasonable time. Mike goes out of his way to make sure we get what we need done. More
by GerryE
Employees Worked With
June 30, 2026
Mike Treas is an excellent service manager. Very attentive and ensures work is performed to your satisfaction Very attentive and ensures work is performed to your satisfaction More
by CLIPPITYDOODOG
June 29, 2026
Every aspect of the dealership was first class very proud to have worked with him from their parts to their sales and their service did a excellent class a job A+ plus to have worked with him from their parts to their sales and their service did a excellent class a job A+ plus More
by ANDREWJONES1307
Employees Worked With
June 28, 2026
Very good service, quick and exceptional price and quality. Kaleb and the team were great and highly recommended. quality. Kaleb and the team were great and highly recommended. More
by nzablotny
Employees Worked With
June 27, 2026
Love Kooons! Everyone is so friendly & helpful. Service was quick. Minimum wait time. Mike Treas goes above and beyond to make service painless. Everyone is so friendly & helpful. Service was quick. Minimum wait time. Mike Treas goes above and beyond to make service painless. More
by HILDA.WHITTINGTON
