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Koons Ford of Annapolis
Annapolis, MD
1,511 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,511 reviews
December 05, 2024
Excellent service The service manager was awesome and i was in and out in less time than they told me was in and out in less time than they told me More
by CHINELY730
Verified CustomerEmployees Worked With
December 04, 2024
I thought the process of buying my Mustang Mach E at Koons Ford was very professional and extremely easy. Koons Ford was very professional and extremely easy. More
by al.gruber
Employees Worked With
December 01, 2024
Great experience working with Darrick and the team while purchasing my new vehicle. Would highly recommend. purchasing my new vehicle. Would highly recommend. More
by chardfox
December 01, 2024
Thanks Joe, John, and Brandon! Love the truck! Appreciate the great customer service and friendly atmosphere!!! Love the truck! Appreciate the great customer service and friendly atmosphere!!! More
by parker20212320
December 01, 2024
I work directly with Mike Treas all my service needs. He is attentive to my needs and keeps me aware of on-going work. He is a very good service repreaentative. He is attentive to my needs and keeps me aware of on-going work. He is a very good service repreaentative. More
by FANTASTC
Employees Worked With
December 01, 2024
Good folks who pay attention to the details. They are straight forward with no games They are straight forward with no games More
by craeramsey
Employees Worked With
November 30, 2024
Mike Tres and team are ALWAYS excellent. Mike has been taking care me and my vehicles for many years. Thank you Mike for ensuring my vehicle is safe!!! Mike has been taking care me and my vehicles for many years. Thank you Mike for ensuring my vehicle is safe!!! More
by DEBTOLSON
Employees Worked With
November 30, 2024
Darrick was polite, professional and very patient. Our overall experience was great and left us feeling we got the vehicle we wanted at a fair price. He was very competent in explaining all the featur Our overall experience was great and left us feeling we got the vehicle we wanted at a fair price. He was very competent in explaining all the features and went over everything we needed to drive away with confidence. More
by DEAK04
November 30, 2024
Advisor Alex Downey was outstanding. He took care of my car and kept me advised. Also, I prefer to use the free pick-up and delivery, which is a nice feature. He took care of my car and kept me advised. Also, I prefer to use the free pick-up and delivery, which is a nice feature. More
by CEG2248
Employees Worked With
Alex Downey
November 28, 2024
Margo was absolutely great to work with! She went above and beyond to communicate with me, by phone, text, email and pictures. I also had great service from Terri in Finance and she did ever She went above and beyond to communicate with me, by phone, text, email and pictures. I also had great service from Terri in Finance and she did everything to make the buying experience as smooth as possible. Great experience at this dealership! Would not hesitate to recommend to my friends and family. Thanks to all involved with the purchase of my new Nautilus! More
by ibjlowe
Employees Worked With
Terri in finance and sales Margo!!
