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Koons Ford of Annapolis
Annapolis, MD
1,589 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,589 reviews
December 01, 2022
Koons Ford was easy to work with. They were professional and made sure I was satisfied. They were professional and made sure I was satisfied. More
by jmbrock22
Verified CustomerEmployees Worked With
December 01, 2022
Everyone did a great job on my car. My only complaint is that they called me at 3:30 pm to tell me my car was ready, but the courtesy vehicle stopped running at 3:00 There should be so My only complaint is that they called me at 3:30 pm to tell me my car was ready, but the courtesy vehicle stopped running at 3:00 There should be some connection between a customer using the courtesy van to go home and notifying the customer after the van stopped operating in the afternoon. More
by KEVIN.H.CARLTON
Employees Worked With
Darian Brewer
December 01, 2022
Great experience. Trevor and the whole team was great to work with. Highly recommended. And I love the new truck Trevor and the whole team was great to work with. Highly recommended. And I love the new truck More
by JOHN_CHEW
December 01, 2022
Mike and staff do a great job in providing customer service and keeping the customer informed. service and keeping the customer informed. More
by HOLTERDON
Employees Worked With
December 01, 2022
I had a recall and was informed it would take 2 hours max, I took the shuttle home and checked back 5 hours later as I wanted to take the shuttle to pick up the car. The car was not ready - I got a call max, I took the shuttle home and checked back 5 hours later as I wanted to take the shuttle to pick up the car. The car was not ready - I got a call at 6:15pm to pick up the car, which meant I could not take the shuttle, I had to wait until 10am the next day to get a ride to retrieve my car More
by lpgalady
Employees Worked With
November 30, 2022
Had a great experience with Chuck Greenlee at Koons Ford Annapolis! I recently bought a GT500 (amazing car), and Chuck made the whole process quick and painless! I appreciated his patience as I had a numb Annapolis! I recently bought a GT500 (amazing car), and Chuck made the whole process quick and painless! I appreciated his patience as I had a number of questions about the car and option packages. More
by JGunsior
November 30, 2022
Excellent experience working with Chuck! xxxx of a salesman. He listened attentively to my needs and provided exactly the vehicle I needed. Will definitely return next time I need a new car. xxxx of a salesman. He listened attentively to my needs and provided exactly the vehicle I needed. Will definitely return next time I need a new car. More
by brett250000
Employees Worked With
November 30, 2022
Chuck is the man! What a relief it was not feeling pressured at any time throughout the process. His enthusiasm and honesty are unmatched in all my previous car buying What a relief it was not feeling pressured at any time throughout the process. His enthusiasm and honesty are unmatched in all my previous car buying experience. Highly recommend! More
by JonnyZ
Employees Worked With
November 30, 2022
They had a great selection and made me feel welcome! Great dealership if you need a new or used car. Chuck was knowledgeable and made the process very easy. Great dealership if you need a new or used car. Chuck was knowledgeable and made the process very easy. More
by Tonyterp4
Employees Worked With
