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Koons Ford of Annapolis
Annapolis, MD
1,674 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,674 reviews
Verified Customer
January 17, 2023
Everyone has been pleasant and worked with me on getting my 20 year old vehicle running again. The mechanics lost my keys but have not replace it yet. I also need the remote opener and my car key. my 20 year old vehicle running again. The mechanics lost my keys but have not replace it yet. I also need the remote opener and my car key. More
by cabneycarter
Employees Worked With
January 17, 2023
Darrick did a great job keeping us up to date on the build of our vehicle. build of our vehicle. More
by bj_grass
January 16, 2023
Staff is efficient and kind, When the man brought my car back to me, he told me all they had done, including looking for the earring I thought I might have lost in the car. I found it in the house later. back to me, he told me all they had done, including looking for the earring I thought I might have lost in the car. I found it in the house later. More
by MVPASSOC
Employees Worked With
January 16, 2023
Everyone is so kind and knowledgeable. Thank you for your great service. Love the cafe Thank you for your great service. Love the cafe More
by Craigromak
Employees Worked With
January 15, 2023
As usual Mke Treas provided excellant service and the mechanics fixed the numerous things the car needed. A 2005 mercury runs like new! mechanics fixed the numerous things the car needed. A 2005 mercury runs like new! More
by ppfuhl
Employees Worked With
January 15, 2023
Got everything i needed done completed and gave me a car to drive while repairs were being worked on to drive while repairs were being worked on More
by SWEENDOG314
Employees Worked With
January 15, 2023
Great experience. The dealership did not try to tack on additional fees after my truck was made. The dealership did not try to tack on additional fees after my truck was made. More
by brent.lamb
Employees Worked With
January 15, 2023
I waited almost 3 hours for a scheduled oil change. I will be going to Bob Bell from now on because my husband is in and out within an hour when he schedules an appointment there. I will be going to Bob Bell from now on because my husband is in and out within an hour when he schedules an appointment there. More
by Caroline.spencer.13
Employees Worked With
Mike Kegley
January 15, 2023
As usual, comprehensive evaluation and diagnosis of the problem. 2days later, my F-350 was functioning like brand new again. problem. 2days later, my F-350 was functioning like brand new again. More
by doctoragmef
