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Koons Ford of Annapolis

Annapolis, MD

4.5
1,495 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,495 reviews

November 29, 2022

G r e a t. S e r v i c è a ll a round More

by KRAKEN2366
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike Kegley
November 26, 2022

It was a pleasure to deal with a salesman that knows how to help thru the process that takes to purchase a new car . More

by ELPLEBE1979
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Randy Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Car was promptly serviced and staff courteous . have delt with the dealership for many years. More

by hultmccutcheon
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

courteous and efficient with pleasant demeaners. Was told service would take all day, but it took less than 3 hours More

by jimandwanda1
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Recommend Dealer
Yes
Employees Worked With
not sure of names, Darian Brewer
November 24, 2022

Darrick did a great job overseeing the purchase of my new Mustang Mach e. Because of COVID supply chain disruptions, it took a long time from order to delivery. While in transit, there was minor damage to th More

by petegill2016
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

GPS and Sync3 updated successfully. Service took longer then I figured but it was done in one day. More

by the1dogman
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Darian Brewer
November 23, 2022

It took months to get a service appointment for the recall repair of my 2023 Ford Escape plug in hybrid EV. After my initial contact with the service department on September 13, 2023, no one ever resp More

by GARYINFANTE53
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Matson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Perry
November 23, 2022

I would absolutely trust my vehicle service to Earl and Darian in the future. Timely service and fair price. More

by JOSHUA.O.STEWART
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darian Brewer
November 23, 2022

Recall work should not require a special appointment. Can be completed with oil change work. More

by nryskewich
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kegley
November 23, 2022

Darrick is an incredible sales person. He followed through the process with me the whole way and even though the delivery of my vehicle was delayed by over 4 months, I felt he truly cared More

by rob.herold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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